Virtual Admin Assistant/Customer Support/ ESL Tutor

Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Bachelors Degree - Secondary Education Major in English

Last Active

January 20th, 2024 (95 days ago)

Member Since

September 2nd, 2017

Profile Description

Experienced Virtual Assistant maintains a high level of
professionalism to create an efficient work environment based on the company’s work-at-home guidelines. Well equipped with devices needed for a work-at-home set-up. Has excellent computer literacy, quick-to-learn software for work efficiency, and internet savvy. Adaptable to any situation and can work in a highly pressured environment. Highly motivated and driven to experience and gain new skills.

Work Experiences:

Assistant Operation Managers (Community Labor Partnership -  California)
- Promoted as Assistant Operation Manager
- Assist in Managing Day to Day operations
- Creates and managed day-to-day schedules of the teaUpgrade to see actual infombers
- Human Resource management 
- Trains and orient onboarding employees

Booking Dispatcher (Customer Agent)
- Worked as the company's head booking agent
- Inbound and Outbound Calls
- Introduce and Explain service to clients
- Book clients for service
- Manage Emails and Inquiries

Customer Service Representative  (Email Support/Technical Support)  - Paper Street Media, LLC Miami FL, USA (Online Video/Film Distributor)
- Answered customer emails and inquiries through Zendesk
- Offered technical support to website members/ subscribers
- Helped subscribers apply for the different memberships offered 
- Resolve issues reported by customers

WatchesZon (Gift Time Pte. Ltd.), Singapore - Online Store
- Answered customer email inquiries using Urban Seller
- Checking product availability through CRM software, Amazon and eBay websites
- Helped process product refund, return, and replacement

Online ESL Teacher – Eigox JP and Weblio Philippines Inc., 
-Offer English online tutorials to Japanese, Korean, and Chinese students
- Edit student emails, documents, and sentences
- Offer English conversational practice