General Virtual Assistant/Marketing and Customer Service

Overview

Looking for part-time work (4 hours/day)

at $8.00/hour ($704.00/month)

Bachelor's degree

Last Active

April 19th, 2024 (6 days ago)

Member Since

August 28th, 2017

Profile Description

As your Virtual Assistant, I can help you with data entry, customer service, internet research, handling emails, grow and managing your social media accounts, ( Facebook, Instagram, LinkedIn, Twitter, and Pinterest. I can help you with SEO, Bookkeeping, I can do product research and other general admin tasks.

I am extremely reliable and dependable, willing to go the extra mile to achieve the goals of your business, highly motivated, organized, detail-oriented, and with a positive attitude. My goal as a freelancer is to help you achieve your business goals with expertise and punctuality and provide you with quality and reliable service contributing more success to your business. My capabilities are not limited as I strive to continue learning and bring in an optimistic and headstrong personality to every work or task assigned to me.

I am Knowledgeable with:

• MS Office (Word, Excel, PowerPoint, Outlook)
• Google Suite: Drive, Docs, Sheets, Forms, Mail, Calendar, Slides
• Canva
• E-commerce tools (Zikanalytics/DSM Tools)
• Zoom
• Trello
• Shopify
• SEO
• E-mail marketing
• WordPress 
• Later
• Content Studio
• Social Media
• Quickbooks

I also have experience:

• As Marketing & Customer Service associate and admin assistant in an aroma perfume business based in North Carolina for almost 3 years wherein I help maintain day-to-day activities as relates to customer service on the hello email channel, social media channels, support ambassador and influencer projects, and tasks as defined in the weekly cadence. Scheduling posts with Later on multiple channels daily and listening to each channel for follow-up and bringing attention to management where Upgrade to see actual infopile reports for management showing results (ROI). Assists in managing ambassador and affiliate channels with the customer service team. Handle customer service, shipping concerns, Shopify orders, and Inventory.

• As General Admin Assistant in a Restaurant business based in Canada for almost 2 years wherein I help approve hours for all the staff, scheduled staff, and ensured that there were enough people working daily. Assist in making payroll, organizing invoices, and saving in Dropbox files. Replies to customer email inquiries in regards to their booking, cancellation, and rescheduling of booking, Assists from day to day requests of staff regarding rest day, time logs, and other admin tasks assigned by the CEO. 

• Working in a fast-paced environment as a Branch operations manager for 9 years