Current Employment Status:
Hired Full Time on Jan 28, 2018

Louise

CSR/TSR/eBay, Amazon, Bigcommerce, Volusion, Shopify /VA/SEO/SMM/Mailchimp/Admin

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Overview

Looking for full-time work (8 hours/day)

at $11.60/hour ($2,041.60/month)

Bachelors degree

Last Active

November 28th, 2023 (121 days ago)

Member Since

August 27th, 2017

Profile Description

13 years of experience in Telesales, Customer Service, Appointment setting and a Virtual assistant expert. Worked 2 years for Australian Companies and 11
years for US and Canada. Handled Real estate, Insurance sales, Telco company sales, Web development telemarketing, Customer support and admin tasks. I aim to work long term and deliver quality results for clients.
My skills include but are not limited to:
• Telemarketing/Cold Calling
• Customer Support (Telephone and Chat
Support)
• Real Estate Appointment
setting
• Data Entry
Email Support
• Social media management
• Google Docs/Excel
• Salesforce
• Zendesk
• Mailchmp
By the simplest definition, a virtual office assistant is an independent contract worker who provides administrative, creative or technical services. Often that means handling the same types of tasks as an office secretary or manager, but doing them from a home office, using the virtual assistant's own computer equipment, software, phone and Internet connection.
I drive and determination to see clients succeed.
I have the ability to work as part of a team.
Having an excellent customer service skills. And the basic understanding of business operation, including budgeting, creating business and marketing plans, contracts and agreements and time management.
I am responsible for providing, developing and maintaining efficient and confidential administrative support to the principal of the practice.
I operate with a high degree of independence in performing the duties of the position while maintaining open communication with the principal of the business and the office manager.
I ensure assigned tasks are completed within specified time frame and with a minimum number of errors or omissions.
I make sure the maintenance of the CRM and ensuring all information is recorded, updated and accurate at all times. I prepare a timely and accurate presentations and reports using Microsoft Office applications including Word, Power Point and Excel.
I manage social media accounts platforms (Facebook, Twitter, Linkedin, Youtube).
I do basic website maintenance and blog management.
I also do a preparation of monthly newsletter.

Top Skills

Customer Support

Customer Support » Technical Support

Customer Support » Phone Support » English Speaking

Other Skills

Real Estate » Appointment Setting

Customer Support » Phone Support

Office and Administration » Translation

Office and Administration » Microsoft Excel

E-Commerce » Shopify

Human Resources

Customer Support » Email Support

Customer Support » Social Media Moderation

Customer Support » Forum/Community Moderation

Office and Administration » Transcription

Marketing » Craigslist Posting Marketing

Marketing » LinkedIn Marketing

Basic Information

Age
Not Specified
Gender
Female
Website
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Address
Tests Taken
DISC
Dominance: 41
Influence: 19
Steadiness: 31
Compliance: 9
English
B2(Upper Intermediate)
Uploaded ID
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