Customer Service Pro| Virtual Asstistant|Shopify + Amazon

Overview

Looking for full-time work (8 hours/day)

at $9.06/hour ($1,594.21/month)

Associates degree

Last Active

April 14th, 2024 (11 days ago)

Member Since

August 21st, 2017

Profile Description

Well, hello there, potential client! Allow me to dazzle you with my impressive array of skills. I've been around the block, working in administrative support and customer care roles, which means I can handle almost anything you throw my way.
I'll bring the spice, the sizzle, and everything nice to your table. Just a few things I offer, if you're able!
Skills & Qualifications
- Proficient in managing calendars, organizing files, scheduling appointments, and conducting research.
- Experienced in providing excellent customer support through various channels, including email, chat, and phone, ensuring customer satisfaction and loyalty.
- Exceptional verbal and written communication skills, enabling effective collaboration with clients and teaUpgrade to see actual infombers.
- Expertise in prioritizing tasks, meeting deadlines, and multitasking resulting in enhanced productivity and efficiency.
- Strong analytical abilities to identify and resolve issues promptly, ensuring smooth operations and customer satisfaction.
- Meticulous in data entry, proofreading, and quality assurance to deliver accurate and error-free work.
- Proficient in managing documentation, creating and maintaining databases, and streamlining processes to optimize workflow.
Technical Know-How:
CRM- Hubspot- Zoho- Salesforce- Streak
Helpdesk Softwares- Zendesk- Freshdesk- Helpscout- Gorgias- Intercom- Front App- ReAmaze
Office Suite- Word- Excel- PowerPoint- Outlook
Google Workspace- Docs- Sheets- Slides- GMeet
Project Management & Productivity- Trello- Asana- Airtable- Upgrade to see actual info- ClickUp- Notion
Video & Communications- Slack- Google Chats- Skype- Zoom- Ring Central
Social Media Schedulers- Buffer- Hootsuite- Planoly- Upgrade to see actual info- Unum.la- Sprout Social
Graphic Design- Canva- Adobe Spark- PicsArt
e-Commerce- Shopify- Amazon Seller Central- BigCommerce- Shipstation- VSCommerce- WooCommerce- Gooten- Pillow Profits
From virtual support to customer care, excellence is always there with me by your side! You can trust my skills and dedication to give results that impress. 
Let's team up and take your business to success! ?