Johanna

Appointment Setter/Customer Service/Email and Chat Support/Data Entry/VA/ESL

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Overview

Looking for full-time work (8 hours/day)

at $2.84/hour ($500.00/month)

Bachelors degree

Last Active

March 21st, 2019 (1862 days ago)

Member Since

August 16th, 2017

Profile Description

Hello Dear Employer;


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Good Day!


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I worked in the corporate world exactly 6 years and 1 month, from being a Customer Service Representative/Sale Support to Technical Support Specialist to Chat Support Specialist. With these jobs I mentioned, I can surely say that I have the skills and background being customer service. My experience being a customer service is wide; with the first company I worked with, I provide customer service for Telcom subscribers, I also created tickets and escalated them to the higher department who work at the back end. I also became a part of a Tier 3 support with the same Telcom Company, I was part of the team who resolved subscribers issues on the back end. On my second company, it was where I experienced being a chat and email support specialist, we worked for Amazon, we check the product online and also answer customers issue with their orders, processed returns and refunds as well as replacements. I have worked as an Outbound Appointment Setter for almost 1 year. I was able to get a project as a Data Entry Clerk for a Canadian Company; we do web research for the dimensions of certain products that were purchased from their company. I was also an Online English Teacher for more than 1 year, I teach Chinese students to speak conversational English. I can say that with this skill set, I can perform the responsibilities that you mentioned above very well. I can assure you that hiring me will be worth your while and you will not regret.  

Top Skills

Real Estate » Appointment Setting

Office and Administration » Microsoft Excel

Office and Administration » Data Entry

Office and Administration » Email Management

Other Skills

E-Commerce » Inventory Management » Quality Control

Office and Administration » Transcription

Office and Administration » Personal Assistant

Basic Information

Age
39
Gender
Female
Website
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Address
Tests Taken
DISC
Dominance: 54
Influence: 12
Steadiness: 18
Compliance: 16
English
C2(Advanced/Mastery)
Uploaded ID
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