George

CS Operations Manager | Re:amaze Chatbot|Automation Expert

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Overview

Looking for full-time work (8 hours/day)

at $7.00/hour ($1,232.00/month)

Bachelors degree

Last Active

January 4th, 2024 (85 days ago)

Member Since

August 15th, 2017

Profile Description

Upwork Top Rated Plus Freelancer - BEST OF THE BEST (Upgrade to see actual info)

Perfect 5-star feedback
100% positive feedback rate (eCommerce Shopify / Etsy Expert) 

What sets me apart is my unwavering commitment to customer satisfaction. I treat every interaction as if it were my own business, promptly resolving issues, valuing feedback, and fostering long-term loyalty. I've consistently driven sales and achieved high customer retention rates, increasing satisfaction ratings by 20% in my previous role.

I bring a proactive mindset, exceptional problem-solving skills, and a collaborative approach. By leveraging effective communication and project management tools, I enhance efficiency and streamline team collaboration.

Hiring me means gaining a customer service professional who brings technical expertise, outstanding communication, and an unwavering focus on customer satisfaction. Let's discuss how I can contribute to your team's success and create something exceptional together.

Top Skills

Customer Support

Experience: 5 - 10 years

Been in the CS and VA industry for over a decade and have worked with Fortune 500 companies

Customer Support » Email Support

Experience: 5 - 10 years

Email Support Beast!

Customer Support » Chat Support

Experience: 5 - 10 years

Chat Expert for 10 years

Other Skills

E-Commerce » Shopify

Experience: 5 - 10 years

I've been a CSR and VA for the following clients: mjlthings.com theblessedseed.com topmodareps.com fashionhypexyz.com jewelrylab.co

Project Management

Experience: 2 - 5 years

Office and Administration

Experience: 5 - 10 years

Top Tier Admin Support for eCommerce stores doing exchanges, refunds, product updates, listing and other admin tasks

Customer Support » Phone Support » English Speaking

Experience: 5 - 10 years

I speak English well. Sadly, this platform only allow 3 skills with 5 stars rating

E-Commerce » Etsy

Experience: 1 - 2 years

Basic Information

Age
38
Gender
Male
Website
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Address
Davao, Davao Del Sur
Tests Taken
IQ
Score:  118
DISC
Dominance: 44
Influence: 25
Steadiness: 25
Compliance: 6
English
C1(Advanced)
Uploaded ID
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