Customer Service / Virtual Assistant/Email and chat Support

Overview

Looking for full-time work (8 hours/day)

at $4.48/hour ($788.48/month)

Bachelors degree

Last Active

April 14th, 2024 (5 days ago)

Member Since

August 15th, 2017

Profile Description

I have 4+ years of experience in customer service. The main task is responsible for acting as a liaison between customers and companies, Assisting with complaints, orders, errors, airline reservations, account questions, billing, cancellations, and other queries.
Here is the expertise that I can deliver to your business:
- Phone Support Representative
- Book reservation for travel
- Help Desk/Ticket Support
- Managing travel for business and vacation clients
- Determining client's needs and preferences
- Email Support
- Inbound Phone Support/Outbound Phone Support
- Zendesk Support
- Chat Support
- Managing Trello
-Managing CRM/Email Campaign
(Active Campaign, Mailchimp, Explosive Marketing) 

I am a very attentive and patient person because I believe that this ability is crucial for providing great service for a number of reasons. I utilize my skills and abilities in the industry that I apply while being resourceful, innovative, and flexible. I am now seeking opportunities to enhance my abilities more, and learn new things and look forward to a chance to work with you. I am hardworking and would surely do my best to get the job done perfectly. I am computer and internet savvy. Multitasking is one of my expertise.
I am always available by email. I will be available more than 60 hours per week and able to start your project as soon as possible according to you.