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Customer Associate

74 ID PROOF
Timeproof:
EXPECTED SALARY
Php 35,000.00/month ( $704 USD )
40 hrs/wk ( $4.00 USD/hr )
EDUCATION
Bachelors degree
EXPERIENCE
Bsed-English 
BASIC INFORMATION
Age:
28
Gender:
Female
Tests Taken:

DISC
Compliance:18
Dominance:36
Influence:20
Steadiness:26

English
 B2(Upper Intermediate)
Last Active:
2020-02-21
Member Since:
2017-08-07
SKILL SUMMARY


I have been in the Customer Service industry for more than 6 years from 3 different contact centers here in the Philippines.
 I handled Telco, Healthcare, and the most recent is a direct-selling company in the UK (MONAT) in which we are processing account enrollment, order placement, refunds, order tracking, product recommendation inquiry and a lot more thru call, email, and chat.

Early this year that I started working as a part-time Virtual Assistant as a Social Media Manager and email support representative of one Shopify account based in the US. I managed and handled all types of engagement in and out of the 4 main platforms - Facebook, Twitter, Instagram, and LinkedIn.       

WORKER SKILLS
TOP SKILLS
  • Customer Support
  • Social Media Moderation
  • Tech Support

Customer Service & Admin Support
EXPERIENCE

I have almost 6 years experience In customer service.

SKILL RATING
  • Community Forum Moderation
  • Content Moderation
  • Customer Support
  • Email Support
  • Phone Support
  • Social Media Moderation
  • Tech Support

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