atissa
Seeking a position that will benefit from my customer service experience, positi
Overview
Looking for part-time work (4 hours/day)
at $2.27/hour ($200.00/month)
Associate Degree in Information Technology
Last Active
March 26th, 2011 (5012 days ago)
Member Since
March 25th, 2011
Profile Description
Tier II - Customer Service Consultant | Technical Support Rep
Worked as a Tier II Customer Service Consultant
in a financial account.
PRIMARY RESPONSIBILITIES
Answer phones and respond to customer requests.
Provide customers with product and service information.
Upsell products and services.
Transfer customer calls to appropriate staff.
Identify, research, and resolve customer issues using the computer system.
Follow-up on customer inquires not immediately resolved.
Complete call logs and reports.
Research billing issues.
Recommend process improvements.
Other duties as assigned.
*Computer-literacy
*Chatting
*Technical Support Rep
Top Skills
Other Skills
Basic Information
- Age
- 24
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Tests Taken
- None
- Government ID
- Sign Up with Pro Account to View
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