Alzena

Customer Service Manager, Training and Development

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Overview

Looking for part-time work (4 hours/day)

at $12.50/hour ($1,100.00/month)

Bachelors degree

Last Active

June 2nd, 2023 (301 days ago)

Member Since

August 2nd, 2017

Profile Description

My strong problem-solving skills and ability to perform with a high degree of accuracy have enabled me to exceed client goals and deliver excellent results while working both as part of a team and independently.
I have more than 6 yrs of experience in eCommerce and the hospitality industry. I've worked with different fulfillment systems (Shopify, Magento, ShipStation, FishBowl, etc.), CRMs (ZenDesk, HelpScout, FreshDesk, etc.), rental marketplaces (Airbnb, VRBO, Upgrade to see actual info, etc), and more.
I am excited to use my skills to help your business grow and provide your customers with a first-class experience.

Top Skills

Customer Support

Office and Administration » Data Entry

Office and Administration » Email Management

Other Skills

E-Commerce » Inventory Management » Quality Control

Customer Support » Email Support

Office and Administration » Microsoft Excel

Customer Support » Phone Support » English Speaking

Office and Administration » Translation

Basic Information

Age
Not Specified
Gender
Female
Website
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Address
Quezon City, Metro Manila
Tests Taken
IQ
Score:  119
DISC
Dominance: 37
Influence: 35
Steadiness: 14
Compliance: 14
English
C2(Advanced/Mastery)
Uploaded ID
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