Writer, Researcher, Email Support, Data Organizer

Overview

Looking for full-time work (8 hours/day)

at $11.00/hour ($1,936.00/month)

Bachelors degree

Last Active

March 8th, 2024 (48 days ago)

Member Since

August 1st, 2017

Profile Description

Hey there! Thank you for viewing my profile. 

Here's a summary of my experience for your leisure.

Administrative Assistance and Customer Support via email, phone, chat (4+ years)
- Apps: Olark, Rackspace, GoHighLevel, Kartra, Dubsado, Upgrade to see actual info, 1shoppingcart, WooCommerce, Zoom, Skype, 
- For an online school: handled graduations, payments, cancellations, retaining clients; revising graduation documents and email templates, offering technical support, answering lead inquiries, updating student records, authorized graduations, adjusted payment plans as per SOP
- handling patient records, tests submission and results sending, follow-ups and appointment scheduling

Content Creation, Writing, and Management (7+ years, projects, hobbies, gigs)

- Fully produced an online course on Dialectical Behavior Therapy for bachelor's degree and MA degree holders including all reading/assessment materials, videos, voiceovers, background music, research
- Ghostwritten a Personal Development textbook for 11th graders and its accompanying Teachers' Manual, appointed by my college professor
- Moderated a discussions community with 10,000 to 100,000 members by facilitating discussions, writing engaging posts, ensuring community guidelines are followed
- Independently ran a Youtube Channel, and a Facebook page, delving into analytics, scheduling, audience targeting, trend analysis
- Assisted in running a podcast for a client by editing clips, collaborating with contractors, drafting an official workflow, identifying reels content

Miscellaneous Experiences

- Received Executive Assistance training for calendar management, inbox management, content management
- Email marketing experience in apps like GoHighLevel, Klaviyo and Dubsado including tasks like building landing pages, integrating systems with Zapier, writing sales emails, creating automations and workflows, analyzing statistics in customer behavior

Reach out if you have questions. I look forward to hearing from you!