EXPERIENCED Virtual/Admin Assistant and Project Manager

Overview

Looking for full-time work (8 hours/day)

at $10.00/hour ($1,760.00/month)

Associates degree

Last Active

March 20th, 2024 (30 days ago)

Member Since

July 31st, 2017

Profile Description

Are you tired of boring????, stuffy executive assistants or customer support? Look no further!????
I may not be your typical suit-and-tie executive assistant, but I promise I'm just as competent (if not more so). With over ten years of experience in the customer service industry, I know how to handle even the toughest of customer inquiries and complaints with a smile (and maybe a little bit of snark). But don't just take my word for it - try me out and see for yourself how I can take the weight off your shoulders and keep your business running smoothly. Contact me to learn more.

Below is my List of Expertise:
???? Call handling: Experienced in inbound and outbound calls???? Healthcare insurance: Knowledgeable about claims, benefits, codes, and services???? Chat and email support: Skilled in providing customer support via chat and email???? Customer satisfaction: Dedicated to ensuring customer satisfaction???? Sales: Experienced in sales and able to assist customers with product or service inquiries???? Shopify support: Skilled in providing customer support for Shopify-based businesses???? LinkedIn prospecting/management: Experienced in using LinkedIn to identify leads and manage connections???? Data gathering/entry: Proficient in gathering and entering data???? Admin/virtual assistant: Skilled in performing a variety of administrative tasks???? Outstanding customer care skills: Committed to delivering top-notch customer care???? Organizational and management skills: Able to multitask and prioritize tasks effectively???? Ability to read customers: Skilled in reading customer body language and verbal cues???? Superior communication skills: Strong verbal and written communication skills

Tools I have Experienced with:

???? PipeDrive????SalesNavigator????SharpSpring????Pitchbox????ZOHO CRM????Xero????WordPress????Proficiency in Microsoft Office and Google Docs/Sheets????Shopify????Salesforce????Hubspot????G-Suite????LinkedIn????Zoom???? Kajabi????Ontraport????Zendesk????Trello????Asana????Bitrix24????Infusion Soft????Dialpad????Upgrade to see actual info????Intercom????Magento????Shipstation????Olark

Get in touch to see how I can support your business.
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