Farrah

Virtual Assistant

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Overview

Looking for full-time work (8 hours/day)

at $5.11/hour ($900.00/month)

Bachelors degree

Last Active

March 15th, 2024 (14 days ago)

Member Since

July 25th, 2017

Profile Description

I started working while I was still in college. I worked part-time in the food service industry while also attending my last year of college. After that, I worked for three years in one of the most well-known business process outsourcing companies in the country. At that time, it was still under the management of Convergys Philippines until such time that it was acquired by Concentrix Philippines and I became one of its tenured legacy employees.
I worked as a customer service and sales representative handling bill inquiries, technical assistance and sales. We were trained in inbound sales and upselling phone upgrades, internet services and phone Upgrade to see actual info my three years of working I have achieved two Outstanding Performance Awards and various minor accolades.
My strong grasp of written and verbal English is evidenced by working with a US-based customer demographic and being a published writer. I authored various novels under the name Upgrade to see actual info F. Upgrade to see actual info. One of my novels, First to Fall was published by Anvil Publishing—one of the country’s premier publisher—under their imprint Spark Books.
I pursued and finished my Bachelor’s degree in Information Technology. During my years of study, I was trained in Photoshop, graphic design, and video editing. I have also worked for Teletech as a Customer Service Representative handling outbound calls, email support, and chat support using Salesforce CRM. I am always open to learning.

Top Skills

Customer Support

Customer Support » Phone Support

Office and Administration » Email Management

Other Skills

Marketing » Content Creation » Blogging

Real Estate » Appointment Setting

Customer Support » Phone Support » English Speaking

Office and Administration » Personal Assistant

Marketing » Content Creation » Creative Writing

Marketing » Content Creation » Proofreading

Customer Support » Email Support

Customer Support » Technical Support

Customer Support » Forum/Community Moderation

Office and Administration » Transcription

Office and Administration » Microsoft Excel

Office and Administration » Travel Planning

Basic Information

Age
Not Specified
Gender
Female
Website
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Address
Santa Rosa, Laguna
Tests Taken
IQ
Score:  102
English
C2(Advanced/Mastery)
Uploaded ID
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