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Virtual Assistant

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EXPECTED SALARY
Php 45,000.00/month
( $823 USD )
EDUCATIONAL ATTAINMENT
Bachelors degree
AVAILABILITY
40 hrs/wk
( $4.75 USD/hr )
EXPERIENCE OVERVIEW
4 years as full-time Customer Support specialist
BASIC INFORMATION
Age:
26
Gender:
Female
Location:
Santa Rosa, Laguna
Tests Taken:
IQ
Score:  102
English
 C2(Advanced/Mastery)
Last Active:
November 28th, 2022 (5 days ago)
Member Since:
July 25th, 2017
SKILL SUMMARY

I started working while I was still in college. I worked part-time in the food service industry while also attending my last year of college. After that, I worked for three years in one of the most well-known business process outsourcing companies in the country. At that time, it was still under the management of Convergys Philippines until such time that it was acquired by Concentrix Philippines and I became one of its tenured legacy employees.
I worked as a customer service and sales representative handling bill inquiries, technical assistance and sales. We were trained in inbound sales and upselling phone upgrades, internet services and phone Upgrade to see actual info my three years of working I have achieved two Outstanding Performance Awards and various minor accolades.
My strong grasp of written and verbal English is evidenced by working with a US-based customer demographic and being a published writer. I authored various novels under the name Upgrade to see actual info F. Upgrade to see actual info. One of my novels, First to Fall was published by Anvil Publishing—one of the country’s premier publisher—under their imprint Spark Books.
I pursued and finished my Bachelor’s degree in Information Technology. During my years of study, I was trained in Photoshop, graphic design, and video editing. I have also worked for Teletech as a Customer Service Representative handling outbound calls, email support, and chat support using Salesforce CRM. I am always open to learning.

WORKER SKILLS
TOP SKILLS
  • Admin Assistant
  • Appointment Setter
  • Email Management
  • Personal Assistant
  • Transcription
  • Travel Planning
  • Speaking
  • Writing
  • Blogging
  • Creative Writing
  • Editing Proofreading
  • Community Forum Moderation
  • Customer Support
  • Email Support
  • Phone Support
  • Tech Support

Office & Admin (Virtual Assistant)
SKILL RATING
  • Admin Assistant
  • Appointment Setter
  • Email Management
  • Excel
  • Personal Assistant
  • Research
  • Transcription
  • Travel Planning

English
EXPERIENCE

I am a bilingual who can speak American English well including idioms, slangs, and colloquialisms.

SKILL RATING
  • Speaking
  • Translation
  • Writing

Writing
EXPERIENCE

I have maintained various blogs with varied focus over the years. The most recent one is a blog dedicated to reviewing books and helping publishers and authors promote their books.

SKILL RATING
  • Blogging
  • Copywriting
  • Creative Writing
  • Ebook Writing
  • Editing Proofreading
  • Web Content Writing

Web Development
SKILL RATING
  • Shopify
  • Wordpress Development

Customer Service & Admin Support
EXPERIENCE

I have tow and a half years of experience as a customer service/ support specialist working for an American telecommunications company.

SKILL RATING
  • Community Forum Moderation
  • Customer Support
  • Email Support
  • Phone Support
  • Social Media Moderation
  • Tech Support

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