Jeremy

Technical  & Customer Support | Some Python Automation for Windows

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Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Bachelors degree

Last Active

February 23rd, 2024 (34 days ago)

Member Since

July 19th, 2017

Profile Description

A not so ordinary Lead Technical & Customer support with over 7 years of experience providing phone, e-mail, chat, and remote technical support for clients across the world. Leading the process automation and digitization transformation through application development focused on improving consultant experience, efficiency, productivity and process improvement.


A dedicated employee who focuses on time management, prioritizing, and multitasking. 

Technical & Customer Support:
• Desktop Support Engineer
• Active Directory administration
• Microsoft Office 365 Support
• Okta
• High Severity IUpgrade to see actual info and Service Request management
• Microsoft Server Management
• Citrix
• VMware Horizon
• Airwatch - Mobile Device Management & Troubleshooting
• MAC & iOS Support
• Network Support - T1, Fibr, 4G and 5G Network.
• Networking Devices such as Cisco Router and Switches
• Telephony Support - Cisco VOIP and POTS Phones
• Credit Card Machines Support
• Python Automation
• Data Analytics
• Database Management

Some Programming Languages:
• Python, MQL, Java, Upgrade to see actual info and AutoIT

Data Analytics
• Proficient in Excel and VBA Macros
• Utilizes VBA Macro and Python for task automation
• Google Sheet Report Automation

Fun Fact:
-I utilize my technical and analytical knowledge in trading Forex. I trade during my free time and building some robots for automated trading.

Technical Specification:
- 1x - 34" Ultra wide monitor (Primary)
- 1x - 24" Wide monitor (Secondary)
- 100mbps Fiber Internet Connection with 4g Backup (Multiple Network)
- Backup power generator during outage

PC Specification:
- Ryzen 5 3600 6core 3.60ghz
- 16gb 3200mhz DDR4 RAM
- 512gb NVME SSD
- 1.5TB HDD
- USB Headphones and Mic
- Webcam

Don’t hesitate to contact me if you feel that I am qualified for the open position that you have. I'm available from Monday to Friday every 9:00 am - 2:00 am EST.

Top Skills

Customer Support » Technical Support

Customer Support » Phone Support

Office and Administration » Microsoft Excel

Other Skills

Marketing » Marketing Analytics » Google Analytics

SEO » Content Management

E-Commerce » Inventory Management » Quality Control

Customer Support » Phone Support » English Speaking

Real Estate

Customer Support » Email Support

Customer Support » Social Media Moderation

Customer Support » Forum/Community Moderation

Web Programming » CMS » Wordpress

Web Programming » Javascript

Web Programming » HTML

Software » Databases » MySQL

Basic Information

Age
Not Specified
Gender
Male
Website
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Address
Naga City, Camarines Sur
Tests Taken
IQ
Score:  89
DISC
Dominance: 46
Influence: 5
Steadiness: 15
Compliance: 33
English
C2(Advanced/Mastery)
Uploaded ID
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