Jeleene

Email, Live Chat, and Phone Support Representative

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Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Bachelors degree

Last Active

August 13th, 2023 (251 days ago)

Member Since

July 19th, 2017

Profile Description

I have 7 years of experience in Customer Service assisting Australian and US customers.
I can provide e-mail, live chat and phone support and will do my best to help customers and delight my client. Communication is my passion and I firmly believe in fully comprehending customers' needs in order to achieve customer satisfaction. Throughout the years of my experience as a Customer Service Agent I have managed to hone skills that are very close to my personality and that I consider essential to quality customer service, such as patience, attentiveness, clarity, positive attitude, time management, empathy, calmness, promptitude and persuasiveness. I am always willing to learn and will fully familiarize myself with the product in order to provide the best possible support to customers.
I am a full-time freelancer and can work Australian or U.S. business hours.

Top Skills

Customer Support

Customer Support » Phone Support » English Speaking

Office and Administration » Email Management

Other Skills

Customer Support » Email Support

Customer Support » Phone Support

Customer Support » Social Media Moderation

Office and Administration » Data Entry

Office and Administration » Translation

Office and Administration » Microsoft Excel

Office and Administration » Personal Assistant

Basic Information

Age
36
Gender
Female
Website
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Address
Pasig City, NCR
Tests Taken
IQ
Score:  118
DISC
Dominance: 14
Influence: 7
Steadiness: 39
Compliance: 39
English
C2(Advanced/Mastery)
Uploaded ID
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