VIRTUAL ASSISTANT

Overview

Looking for full-time work (8 hours/day)

at $9.66/hour ($1,700.00/month)

Bachelors degree

Last Active

February 13th, 2023 (428 days ago)

Member Since

July 18th, 2017

Profile Description

OBJECTIVE:     To obtain an opportunity that utilizes my
skills as part of the Virtual Workforce of the company that influences organizational growth where I can motivate my multi-layer set of skills such as customer service, sales, and marketing, lead management, administrative, and research function.
 
PROFILE
 
Customer Service - Chat Support | Concierge
Executive Assistant to CEO | Admin and Lead Generation
Appointment Setting Specialist | Real Estate
Sales Representative | Telemarketing | 
Flight Specialist | Marketing Consultation | Senior Account Executive
Operations Manager -  Fast Food Restaurant 

SKILLS AND ABILITY

Knowledgeable in using CRM tools and other software 
More than 9yrs experience in inbound and outbound calling for sales, telemarketing, and appointment setting in the international market within the United States, Canada, Europe, and Australia.
Experienced in Real Estate Industry
Knows basic Content Writing and digital marketing.
Managing emails and calendars
Assist CEO in Administrative tasks, research, and reporting.
Enthusiastic, success-oriented, self-motivated, and keen on details.
Adept at communicating effectively with professional
clients, customers, staff, and closing deals, tie-ups, and bookings.
Exceptional organizational and planning skills,
adaptable, and always ready for challenges
 
TOOLS AND SOFTWARE EXPERIENCE

SALESFORCE                                GOOGLE CALENDAR
HUBSPOT                                     GOOGLE HANG OUT
MOJO                                            GOOGLE DOCS & EXCEL
HELPCRUNCH                              RING CENTRAL             
FRESHSTART                                 JIVE
TRELLO                                         MICROSOFT DOCS, EXCEL, POWERPOINT  
GO HIGH-LEVEL                          SKYPE FOR BUSINESS   
FIREPOINT                                    CRAIGLISTS
CANVA                                          TALK.TO
SLING                                            INTERCOM
SLACK
CONFLUENCE


EDUCATION
 
Bachelor of Science in Management Accounting - University of San Carlos
 2005-2009
 
 
CLIENT PORTFOLIO / WORK EXPERIENCE

Ann Rudd Group  from JPAR Carolina Living -  Jan 20, 2022 - Present

*Executive VA - Inside Sales Associate
 - Managing leads in BoomTown
 - Creating Smart drips and Home alerts
 -  Creating call lists in Mojo
 -  Managing website
 - Setting showing request
- Set up call appointment between client and agent
 - Identifying stages from Hot, Nurture, Watch, Archive and Trash
- Identify the LPMAMA of  the potential client 

Virtudesk LLC - April 2019 - Jan 2022
  
* VA - Executive Virtual Assistant  - Flyhomes Inc
- Setting appointments and Booking tours
- Focusing in Boston, Portland, California, and Washington market
- Full access to the MLS
- Zillow leads management
- Real Estate Admin tasks

*VA  - Inside Sales Associate  - KJAX Group of Keller Williams Realty
-Setting an appointment for FSBO, Expired and Circle Prospecting located in Texas

  * VA - Executive Assistant to the CEO - Mighty Coders Academy
-Customer Management (Inbound and Outbound calls)
-Managing leads, calendars, setting appointments, reporting, research, and data entry


Tribute LLC 
  *Customer Support / Concierge
- Assisting customers via chat or email 
- Resolving customer issues and provide technical support 
-Video Editing
-Follow up and Placing an order for the customer
- Assisting Product refund and defects
 

RedWorks Media - September 2019
  *Virtual Assistant -  Customer / Admin Support
-Managing Airbnb listings
- Organized rental bookings
- Answer customer inquiries via email 
- Coordinating with maintenance staff and suppliers
- Managing schedules and calendar
- Doing admin work and creating templates


Online Marketing Media, LLC - Denver Colorado U.S
November 2018
   *Virtual Assistant- Sales Executive/Admin/Content Writing 
-B2B selling approach within the lead generation
-Offering high-quality online marketing services specifically for HVAC & -Plumbers and other businesses in the United States
-Knows basic digital marketing 
-Multitasking such as content writing and other admin jobs
-Liaising and scheduling an appointment for potential clients
-Lead management using CRM software


Alpha Flight Guru LLC
 *Flight Specialist - Senior Sales Account Executive
February 2016 - November 2018
-Phone-based transactions within lead generation covering the Australian Market
-Offers clients full service and white-glove experience for discounted unpublished international first-class flights and business class tickets, 4 and 5-star hotel reservations, and airport transportation
-Assist Bookings, reservations, and Flight itinerary
-Provide relevant information about different airlines and airports to travelers
-Data entry and managing customer accounts
-Meet profit and sales targets, interact, communicate
and negotiate effectively
 

Author Solutions Inc- Bloomington Indiana
*Sales and Marketing Consultant
March 2012 – February 2016
-Phone-based transaction within lead generation distributed by the company of self-published authors located in the United States and Canada
-Providing a Consultative approach in recommending marketing services to clients such as publicity and internet-based marketing,
new media, print, TV, radio advertisement applicable for any type of book’s genre
-Building pipelines or prospects to generate sales opportunities
-Creating “the need” to every client in presenting a marketing platform for advertising and a promotional campaign that focuses on achieving the client’s goal
-Marketing service presentation and setting right expectations to clients
-Closing sales and reaching target monthly quota
 

BTS Industries Singapore Pte Ltd 
*Assistant Marketing Manager
August - February 2012
-Liaising with clients and handling sales accounts of the business in Singapore and China markets.
-Provide a Marketing strategy that needs to be implemented and assist in new product launching.
-Providing order quotations to clients and assist confirmation orders
-Doing Inside Sales by assisting clients thru phone calls and telemarketing
-Setting appointments to potential accounts.
-Handles inquiries, customer feedbacks, and follow-up from suppliers.
-Resolving technical issues such as barcode printers, software, labels, and ribbons quality.
               

Fresh ‘n Famous Inc. - Greenwich Corporation
*Assistant Store Manager
2009-2011
-Covers marketing, inventory, manpower, and financial position of the business
-Increased NOI of store performance by 12.8% within the first 6 months of taking over the account for food cost and paper cost of the store
-Received Gold Recognition-Award for achieving an outstanding store performance on sales and implementation of standards.
-Acknowledged as the highest performance appraisal grade for the two consecutive semesters of the whole area.
-Handled marketing, inventory management, financial stability performance, and manpower for different stores and was able to reach the set percentage targets and budgets set for the business.
 
 
PERSONAL DATA
 
           Age:                   32 yrs. Old   
           Birthdate:         February 19, 1988
           Height:              5’4
           Language:        English, Tagalog
           Nationality:      Filipino