SUMMARY: A goal oriented Virtual Assistant that dedicates to efficient service to employers and to its clients. Helping business owners on their operations through the skills acquired. Having sales experience & customer service in real estate, insurance and in call center industry. QUALITIES POSSESS: 1. Customer Service/Sales Representative I worked with Sykes Asia Inc. under the account of
2. Chat Support Assisting clients through chat is quite challenging though it is manageable through experience. I can manage to assist 3 to 4 clients at the same time but can exceed to 4 depends on how complicated their complaints are. I also learned that before giving a solution to their problem, you should listen, analyze and evaluate their needs to tailor fit a solution for them. Also in the process of evaluation and analyzing their needs I can determine if I can cross sell or up sell to the clients or spiel a good recommendation to them. Since I have an experience working with travel & booking site like
3. Product Research & Listing I am experienced in UPC Product Research. Mainly I am provided with a set of UPC to research for the Description Title, Manufacturer, Dimensions, Short Description, Full Description and weight for the items. I can also do product listing like encoding products on your software. I have not experienced product listing on Ebay and Amazon but it can be learned and I am willing to learn.
4. Real Estate Photo Editing I am an intermediate real estate photo editor. I received a bunch of unedited real estate photos from a photographer contractor to edit it in Adobe Lightroom CC. Having beautiful and attractive photos will bring potential increase of profits or sale. Since customers do usually attract to a beautiful place to stay.
5. Social Media Management/Canva Posting/ManyChat Chat bot creation
I do also social media management like posting ads to different groups, to FB page timelines and manage schedule posting. I can also create contents for insurance, real estate and other line of business. Responding to inquiries in social media (FB Page & Instagram) is what I do best, since I am an experienced customer service representative. I can also create a simple chat bot for your
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