Anchard

Email Strategist | Email Marketing | E-com Manager

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Overview

Looking for full-time work (6 hours/day)

at $10.00/hour ($1,320.00/month)

Bachelors degree

Last Active

March 21st, 2024 (7 days ago)

Member Since

July 15th, 2017

Profile Description

SUMMARY:          A goal oriented Virtual Assistant that dedicates to efficient service to employers and to its clients. Helping business owners on their operations through the skills acquired. Having sales experience & customer service in real estate, insurance and in call center industry. QUALITIES POSSESS: 1. Customer Service/Sales Representative             I worked with Sykes Asia Inc. under the account of Upgrade to see actual info as Customer Service/Sales Representative handling inbound calls and chat/email support to our clients worldwide but mostly our clients are from USA. I deliver excellent & efficient customer service and became a Top Performer Representative for 3 consecutive Upgrade to see actual info the business of customer service, we came across different customers/clients some were good and some were irate. I can efficiently handle irate customers and sometimes convert it into a sale. I am experienced in cross selling and up selling. I also learned that having an excellent customer service can create more revenues to the business as the customers will return because the service is excellent but a bad customer service can loss profits and customers will give bad reviews. 
2. Chat Support           Assisting clients through chat is quite challenging though it is manageable through experience. I can manage to assist 3 to 4 clients at the same time but can exceed to 4 depends on how complicated their complaints are. I also learned that before giving a solution to their problem, you should listen, analyze and evaluate their needs to tailor fit a solution for them. Also in the process of evaluation and analyzing their needs I can determine if I can cross sell or up sell to the clients or spiel a good recommendation to them. Since I have an experience working with travel & booking site like Upgrade to see actual info, I can also manage supporting employers who has business with AirBnB, Upgrade to see actual info, Trivago or other travel & booking site. As a whole I can do customer service through chat support to any kind of business. Nevertheless, I can guarantee that I can deliver excellent chat support to my employers.
3. Product Research & Listing           I am experienced in UPC Product Research. Mainly I am provided with a set of UPC to research for the Description Title, Manufacturer, Dimensions, Short Description, Full Description and weight for the items. I can also do product listing like encoding products on your software. I have not experienced product listing on Ebay and Amazon but it can be learned and I am willing to learn. 
4. Real Estate Photo Editing          I am an intermediate real estate photo editor. I received a bunch of unedited real estate photos from a photographer contractor to edit it in Adobe Lightroom CC. Having beautiful and attractive photos will bring potential increase of profits or sale. Since customers do usually attract to a beautiful place to stay.  
5. Social Media Management/Canva Posting/ManyChat Chat bot creation 
        I do also social media management like posting ads to different groups, to FB page timelines and manage schedule posting. I can also create contents for insurance, real estate and other line of business. Responding to inquiries in social media (FB Page & Instagram) is what I do best, since I am an experienced customer service representative. I can also create a simple chat bot for your facebook page to funnel all engagements and the chatbots task is to answer all FAQs. Also it can be lead generation tool for you for future business or promotions since it can make a sales flow & message broadcasting to relay important message to your subscribers

Top Skills

Human Resources » Payroll

Customer Support

Customer Support » Email Support

Other Skills

Marketing » Telemarketing

Professional Services » Management Services » Business Management

Real Estate

Office and Administration » Personal Assistant

Marketing » Social Media Management » Facebook marketing

Professional Services » Management Services » Inventory Management

Human Resources

Real Estate » Appointment Setting

Office and Administration » Microsoft Excel

Office and Administration » Data Entry

Customer Support » Phone Support » English Speaking

Office and Administration » Travel Planning

Basic Information

Age
Not Specified
Gender
Male
Website
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Address
Tests Taken
IQ
Score:  100
DISC
Dominance: 50
Influence: 26
Steadiness: 19
Compliance: 6
English
C1(Advanced)
Uploaded ID
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