I've been in the BPO industry for more than 7 years: 3 years as a Customer Service and Sales Representative and got promoted to a Senior Associate Support or Subject Matter Expert, more than a year as a Content Moderator for a Social Media Platform, a year as a Quality Assurance Analyst for a flower gift shop customer service account, and the Head of Quality Assurance and Training Development for Virtual Assistants working on a Medical Billing and Insurance account.
I am also a Content Creator(Youtube and Tiktok) and have an advanced level of knowledge with Adobe Premiere Pro and intermediate knowledge with Adobe After Effects and Photoshop.
I am a very fast learner and can be trained in no time. I am patient and can work with less supervision.
- Computer Literacy (MS Word, GoogleSheets, MS PowerPoint, MS Excel, etc.- Leadership Skills (Team Leader and Quality Assurance Head for BPO companies)- Virtual Assistant Skills (Appointment Setting, Social Media Management, etc)- Communication Skills (English, Tagalog, and Cebuano)- Video & Photo Editing (Adobe Premiere Pro, iMovie, Photoshop, Canva, etc.)- Event Organizing (Event Organizer for Conectys and VXI Global Holdings)- People Skills (People Engagements [“Happy Team”] Member for 2 years- Training & Development, and Coaching- Process Analysis
In this pandemic crisis, I want to find a stable job where I can work at home and challenge myself to still be efficient and productive despite not being in the office. I want to share my skills and knowledge for the growth of myself and the company.
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.
Over the years, I have tried different ways to give feedback to my OFSs, and I can say that I’ve found what works best for us.
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