Ira

General Admin Tasks/SEO/Virtual Assistant/Lead Gen

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Overview

Looking for full-time work (8 hours/day)

at $10.00/hour ($1,760.00/month)

Bachelor's Degree

Last Active

January 11th, 2024 (104 days ago)

Member Since

July 3rd, 2017

Profile Description

PROFESSIONAL SKILLS

• Adept in billing and inbound sales.
• Knows how to do basic troubleshooting.
• Professional in accommodating the needs of the customers and clients.
• Experienced Customer Service Representative with good interpersonal skills to cope up with different types of customers.
• Proficient in building and maintaining good social communication.
• Has good listening skills and ability to answer questions and to take returns.
• Excellent in fraud detection and other suspected matters.
• Attentive and precised in Property Management.
• Awarded as Top Upseller
• Awarded as Top Wireless Agent for having 400% over 100% sales attainment
• Awarded as Best in VOC (Voice of the Customer)
• Became the Editorial-In-Chief on High School Campus Journalism
• Has a strong passion for photography, content creation and arts
• Knowledgable in using Adobe Photoshop, Adobe Lightroom, Canva etc.
• Knowledgable in Google Apps and MS Office apps


Virtual Assistant/Executive Service Specialist

• Reporting to Direct Client in Australia
• Assisting clients with product reports
• Scheduling appointments for client
• Uses Zendesk as the main tool, Uses Salesforce as the main tool, Knows how to utilize Knowledge Base
• Uses Incomm, Stripe, Mailgun and Forter as sub tools.
• Sends emails to merchants
• Communicates with third party vendors through chat, calls and emails.
• Delivers immediate response to clients

Real Estate Lead Generation

- Uses Zoom Info
- Expert in Microsoft word and Excel/Google sheets/Google Calendar
- CoStar
- Uses Zoho as CRM, CLiq, Workdrive.

Top Skills

Customer Support

Customer Support » Phone Support

Office and Administration » Data Entry

Other Skills

Real Estate » Appointment Setting

Office and Administration » Transcription

Customer Support » Phone Support » English Speaking

Office and Administration » Email Management

Real Estate » Lead Generation

Customer Support » Sales Support

Office and Administration » Translation

Basic Information

Age
27
Gender
Female
Website
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Address
San Fernando City, Pampanga
Tests Taken
English
B2(Upper Intermediate)
Uploaded ID
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