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I have substantial experience and outstanding skills in Customer Service with overall 10 years experience in the BPO Industry. I know how to deal with a different kind of customer's and handling objections. I have been working online for 2 years now and experienced SEO, Article marketing, Customer Service, Data entry and Chat support. Working for 2 years online let me gain various skills that I believe that are essential in the business. Yet I still believe that learning is a never ends that is why I am open to new opportunities and work challenges. I am reliable, goal-oriented and highly trainable.
I have 2 years experience as a Virtual Assistant. I am pretty much flexible when it comes to tasks as I am a fast learner and love to learn new skills. I have managed a facebook fan page, I've been a Email support and chat support through Zendesk and Gmail. I updated websites through WordPress. Searched and spun articles (thebestspinner) (articlespinner) (spinbot). I'm good with research and data entry (excel) (list builder) (smart sheet) (infusionsoft). I can work with time trackers (hub staff) (time doctor). In conclusion, I am very flexible and resourceful. I can do a task I haven't done before provided that I understand it clearly because there are lot's of ways to learn now but would still appreciate a clear direction to start me with. I am a reliable worker and can work with little to no supervision.
English is my second language and I've learned English during my pre-school years until college. I have the passion for reading especially English novels and pocketbooks and during my free time, I also love to watch American movies that is why I can comprehend and speak English very well. Aside from that, I worked in a Call Centre Industry for 10 years and English is our language since all of our customers are from the U.S and Australia.
I do believe that I can write a decent article on any topic if I have to.
Since I've been working in a Call center, part of our job is to do upsells and offers as well as solution selling.
I can guarantee an outstanding customer support from me that will be helpful to this business with that experience that I possess.