Virtual Assistant/Social Media/Customer Service/Data Entry

Salary Php 20,000.00/month ( $388 USD )
40 hrs/wk ( $2.42 USD/hr )
Experience Customer Service Representative/technical support/sales for 10 years with SPRINT and Telstra from 2006 - 2017
Education Bachelors degree
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Profile Picture
94

Basic Information

Age 33
Gender Female
Address Sign Up with Pro Account
Website Sign Up with Pro Account
Tests Taken IQ
Score:  90

DISC
Compliance:5
Dominance:41
Influence:29
Steadiness:24

English
 C2(Advanced/Mastery)
Uploaded ID Sign Up with Pro Account
Last Active 2018-12-05
Member Since 2017-06-30

Skill Summary

 I have substantial experience and outstanding skills in Customer Service with overall 10 years experience in the BPO Industry. I know how to deal with a different kind of customer's and handling objections. I have been working online for 2 years now and experienced SEO, Article marketing, Customer Service, Data entry and Chat support. Working for 2 years online let me gain various skills that I believe that are essential in the business. Yet I still believe that learning is a never ends that is why I am open to new opportunities and work challenges. I am reliable, goal-oriented and highly trainable. 



Office & Admin (Virtual Assistant)

Office & Admin (Virtual Assistant) Experience:

I have 2 years experience as a Virtual Assistant. I am pretty much flexible when it comes to tasks as I am a fast learner and love to learn new skills. I have managed a facebook fan page, I've been a Email support and chat support through Zendesk and Gmail. I updated websites through WordPress. Searched and spun articles (thebestspinner) (articlespinner) (spinbot). I'm good with research and data entry (excel) (list builder) (smart sheet) (infusionsoft). I can work with time trackers (hub staff) (time doctor). In conclusion, I am very flexible and resourceful. I can do a task I haven't done before provided that I understand it clearly because there are lot's of ways to learn now but would still appreciate a clear direction to start me with. I am a reliable worker and can work with little to no supervision.

Skill Rating:

  • Admin Assistant
  • Appointment Setter
  • Data Entry
  • Email Management
  • Excel
  • Personal Assistant
  • Quality Assurance
  • Travel Planning

English

English Experience:

English is my second language and I've learned English during my pre-school years until college. I have the passion for reading especially English novels and pocketbooks and during my free time, I also love to watch American movies that is why I can comprehend and speak English very well. Aside from that, I worked in a Call Centre Industry for 10 years and English is our language since all of our customers are from the U.S and Australia.

Skill Rating:

  • Speaking
  • Translation
  • Tutoring Teaching
  • Writing

Writing

Writing Experience:

I do believe that I can write a decent article on any topic if I have to.

Skill Rating:

  • Blogging
  • Copywriting
  • Creative Writing
  • Ebook Writing
  • Editing Proofreading
  • Ghost Writing
  • Web Content Writing

Marketing & Sales

Marketing & Sales Experience:

Since I've been working in a Call center, part of our job is to do upsells and offers as well as solution selling.

Skill Rating:

  • Affiliate Marketing
  • Email Marketing
  • Instagram Marketing
  • Lead Generation
  • SEO

Webmaster

Skill Rating:

  • Ecommerce / Shopping Carts
  • Wordpress

Finance & Management

Skill Rating:

  • Accounting
  • Inventory Management
  • Strategic Planning

Customer Service & Admin Support

Customer Service & Admin Support Experience:

I can guarantee an outstanding customer support from me that will be helpful to this business with that experience that I possess.

Skill Rating:

  • Community Forum Moderation
  • Customer Support
  • Email Support
  • Phone Support
  • Tech Support
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