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Customer Service Representative

96 ID PROOF
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EXPECTED SALARY
Php 20,000.00 - 25,000.00/month
( $347 USD )
EDUCATIONAL ATTAINMENT
Associates degree
AVAILABILITY
40 hrs/wk
( $2.01 - $2.51 USD/hr )
EXPERIENCE OVERVIEW
almost 6 years of work experience in BPO set up
BASIC INFORMATION
Age:
31
Gender:
Male
Tests Taken:
IQ
Score:  98
English
 B2(Upper Intermediate)
Last Active:
January 22nd, 2022 (252 days ago)
Member Since:
June 28th, 2017
SKILL SUMMARY

I have an expertise in various platforms, as I have worked home based for various clients.

*Zendesk
*Infusionsoft
*Livehelpnow
*ringcentral
*Tawk.to
*sprout social
*ASANA
*Mojo dialer


Expert in customer service representative work, I have been with the industry for nearly 6 years Upgrade to see actual infoaling with Technical issues from customers based in the USA, issues from internet connectivity down to phone and tv services. I was promoted to be an escalation manager where we deal with customers demanding to speak to a manager regarding their issues. I also had an experience working as a retention specialist for a UK account where we deal with customers who would like to cancel their account, our main goal is have them stay with the company. I also have knowledge in photography and editing photos using Photoshop pretty well. I make logos for our family business to be posted in social media.

I can always work under pressure and i am dedicated to finish my job well in a timely manner.
below is my updated resume. thanks
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WORKER SKILLS
TOP SKILLS
  • Admin Assistant
  • Appointment Setter
  • Email Management
  • Research
  • Travel Planning
  • Speaking
  • Translation
  • Writing
  • Classified Ads Marketing
  • Facebook Marketing
  • Instagram Marketing
  • Mobile Marketing
  • Sales Representative
  • Social Media Marketing
  • Facebook Ads
  • Instagram Ads
  • Photoshop

Office & Admin (Virtual Assistant)
SKILL RATING
  • Admin Assistant
  • Appointment Setter
  • Email Management
  • Event Planner
  • Research
  • Transcription
  • Travel Planning

English
EXPERIENCE

I've been in a call center settings for 6 years. Where English is our means of communication.

SKILL RATING
  • Speaking
  • Translation
  • Tutoring Teaching
  • Writing

Writing
SKILL RATING
  • Blogging
  • Copywriting
  • Creative Writing
  • Editing Proofreading
  • Ghost Writing

Sales and Marketing
SKILL RATING
  • Classified Ads Marketing
  • Email Marketing
  • Facebook Marketing
  • Instagram Marketing
  • Mobile Marketing
  • Sales Representative
  • Social Media Marketing

Advertising
SKILL RATING
  • Facebook Ads
  • Instagram Ads

Graphics & Multimedia
SKILL RATING
  • Photoshop
  • Recording Audio
  • Web page Design

Software Development / Programming
SKILL RATING
  • iOS development

Customer Service & Admin Support
SKILL RATING
  • Tech Support

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