120988eb0d 0c48 9def 48c99f080d

Expert in Customer Support, Marketing VA, Lead Generation

80 ID PROOF
Verified
Timeproof:
EXPECTED SALARY
Php 55,000.00/month
( $1,097 USD )
EDUCATIONAL ATTAINMENT
Bachelors degree
AVAILABILITY
40 hrs/wk
( $6.34 USD/hr )
EXPERIENCE OVERVIEW
7 years Email and Live Chat Customer Support; Lead Generation, Data Entry, Google Drive, Dropbox; All around General Virtual Assistant; Travel and Event Coordinator
BASIC INFORMATION
Age:
31
Gender:
Female
Location:
Borongan City, Eastern Samar
Tests Taken:
IQ
Score:  10

DISC
Compliance:18
Dominance:36
Influence:15
Steadiness:31

English
 C2(Advanced/Mastery)
Last Active:
2022-01-15
Member Since:
2017-06-27
SKILL SUMMARY

I've worked as a customer service representative for a total of 9 years. Utilizing my previous learnings, skills, and knowledge I have helped several online firms successfully achieve their marketing goals and provide customer service. I'm at my best on:
*Finding potential linking partners (Link Prospecting). *Managing and handling volume of emails (Outreach). *Performing VA tasks with minimal supervision. *Customer Support eCommerce (Live Chat and Email) *Inventory Management*I have knowledge of how to do social media management tasks and would be willing to enhance it more with you. 

I'm always looking for a long-term project and am eager to adapt and learn new skills. Very passionate and dedicated to working effectively and efficiently

WORKER SKILLS
TOP SKILLS
  • Admin Assistant
  • Data Entry
  • Email Management
  • Event Planner
  • Personal Assistant
  • Research
  • Travel Planning
  • Speaking
  • Translation
  • Writing
  • Customer Support
  • Email Support
  • Social Media Moderation

Office & Admin (Virtual Assistant)
SKILL RATING
  • Admin Assistant
  • Appointment Setter
  • Data Entry
  • Email Management
  • Event Planner
  • Excel
  • Human Resource Management
  • Personal Assistant
  • Project Coordinator
  • Quality Assurance
  • Recruitment Assistant
  • Research
  • Transcription
  • Travel Planning

English
EXPERIENCE

I have 2 years and 3months experience as a customer service and I am confident enough to say that being in the BPO industry writing and speaking in English has a high standard before being hired to a certain company.

SKILL RATING
  • Speaking
  • Translation
  • Tutoring Teaching
  • Writing

Customer Service & Admin Support
EXPERIENCE

I have 2 years and 3 months experience as a customer service representative. All are chat support were we assist customer in accessing their account thru chat, verifying identity and offering latest phone plans, and we also assist in upgrading their current plans.

SKILL RATING
  • Community Forum Moderation
  • Content Moderation
  • Customer Support
  • Email Support
  • Phone Support
  • Social Media Moderation
  • Tech Support

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