Ma.

Virtual Assistant | Customer Service Rep| Tech Support

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Overview

Looking for part-time work (5 hours/day)

at $13.20/hour ($1,452.00/month)

Bachelors Degree

Last Active

January 24th, 2024 (64 days ago)

Member Since

June 18th, 2017

Profile Description

I have almost 3 years of experience as an Executive Virtual Assistant, wherein I call hotels' Director of Sales to follow up and our services, resolved customers' concerns, handling company's and CEO's email, schedule meetings, Zoho CRM, send invoices using QuickBooks, and lead generation.

Before I became a Virtual Assistant, I've been with the BPO industry for 5 years as a Hybrid Customer Service Rep (Email/Chat/Phone) I handled different accounts such as billing, telco, online education, and e-commerce. I have developed exceptional communication, and problem-solving skills, as well as computer literacy. I also have effective interpersonal skills that give me leadership abilities as well as enable me to work either independently or with a team.

Top Skills

E-Commerce » Inventory Management » Quality Control

Customer Support

Customer Support » Phone Support

Customer Support » Phone Support » English Speaking

Other Skills

Human Resources

Customer Support » Email Support

Customer Support » Technical Support

Customer Support » Social Media Moderation

Customer Support » Forum/Community Moderation

Customer Support » Content Moderation/Management

Office and Administration » Transcription

Office and Administration » Translation

Office and Administration » Microsoft Excel

Office and Administration » Travel Planning

Office and Administration » Personal Assistant

Basic Information

Age
Not Specified
Gender
Female
Website
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Address
Cainta, Rizal
Tests Taken
IQ
Score:  125
DISC
Dominance: 0
Influence: 0
Steadiness: 0
Compliance: 0
English
C2(Advanced/Mastery)
Uploaded ID
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