Maria

E-Commerce Customer Service Representative

95 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $9.00/hour ($1,584.00/month)

Associates degree

Last Active

March 28th, 2024 (yesterday)

Member Since

June 7th, 2017

Profile Description

Dedicated and empathetic customer service professional with 10+ years of experience in delivering exceptional support and satisfaction to Upgrade to see actual infomitted to resolving inquiries, solving problems, and ensuring a positive customer experience. Proficient in multi-channel communication, conflict resolution, and product knowledge.

Key Skills: Customer Relationship Management | Effective Communication | Problem Resolution | Active Listening |  Conflict Mediation| Multi-Channel Support (Email and Chat) | Product Knowledge |  Time Management | Data Entry and Documentation

Top Skills

Customer Support

Experience: 5 - 10 years

Customer Support » Email Support

Experience: 5 - 10 years

Customer Support » Phone Support » English Speaking

Experience: 5 - 10 years

Other Skills

Customer Support » Phone Support

Experience: 5 - 10 years

Office and Administration » Microsoft Excel

Experience: 5 - 10 years

Office and Administration » Data Entry

Experience: 5 - 10 years

Office and Administration » Personal Assistant

Experience: 2 - 5 years

Customer Support » Technical Support

Experience: 2 - 5 years

Basic Information

Age
Not Specified
Gender
Female
Website
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Address
Cebu City, Cebu
Tests Taken
IQ
Score:  116
DISC
Dominance: 46%
Influence: 9%
Steadiness: 13%
Compliance: 32%
English
C2(Advanced/Mastery)
Uploaded ID
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