Michael
Spanish–English Bilingual CustomerSpecialist Construction Project Coordinator
Verified
Overview
Looking for any work (8 hours/day)
at $4.55/hour ($880.00/month)
Bachelor's degree
Last Active
March 30th, 2026 (71 days ago)
Member Since
January 8th, 2026
Profile Description
I am a detail-oriented Civil Engineering professional and bilingual (Spanish-English) support specialist with over 13 years of experience in the BPO and construction industries. My background includes construction estimating, BOQ preparation, project coordination, customer service, and collections. I am proficient in Excel, Salesforce, QuickBooks ( certified),
with hands-on experience supporting residential construction workflows. I am known for my accuracy, reliability, and ability to quickly adapt to new systems in remote work environments.
Top Skills
Professional Services » Construction And Engineering » Costing
Experience: 10+ years
Construction Manager ( Freelance ) ·Reviewed and analyzed blueprints prior to construction. ·Prepared all construction documents. ·Worked through negotiations. ·Developed strategies to comply with budget goals. ·Ensured projects met building code regulations. ·Supervised work crew of up to 20 people
Office and Administration » Communication » Spanish Bilingual
Experience: 10+ years
Provide customer service collection in both English and Spanish to customer service daily in high volume collection calls. ·Demonstrated expert knowledge of bilingual Collection customer service principle, including cross- cultural communication, to effectively resolved Customer collection issues. ·Developed Comprehensive customer service strategies to ensure efficient responses to customer inquiries. ·Developed and maintain positive customer relationship by responding to inquiries in timely and professional manner
Office and Administration » Communication » Spanish Bilingual
Experience: 10+ years
VXI Global Solutions Spanish Bilingual - Collection / Customer Service 2013 - Present ·Provide customer service collection in both English and Spanish to customer service daily in high-volume collection calls. ·Demonstrated expert knowledge of bilingual collection customer service principles, including cross-cultural communication, to effectively resolve customer collection issues. ·Developed comprehensive customer service strategies to ensure efficient responses to customer inquiries. ·Developed and maintained positive customer relationships by responding to inquiries in a timely and professional manner.
Other Skills
Basic Information
- Age
- 50
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- SAN MATEO, PHILIPPINES
- Tests Taken
- None
- Government ID
- Sign Up with Pro Account to View
“They are definitely a valuable part of your business for all kinds of reasons.”
- Steven Rapposelli
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