db0c 80dd1 4f89

Customer Service Representative/ Virtual Assistant

96 ID PROOF
Timeproof:
EXPECTED SALARY
Php 25,000.00/month ( $517 USD )
40 hrs/wk ( $2.94 USD/hr )
EDUCATION
Associates degree
EXPERIENCE
4 and a half years in Customer Service/Technical Support; 1 year as a Virtual Assistant
BASIC INFORMATION
Age:
29
Gender:
Female
Tests Taken:
IQ
Score:  105

DISC
Compliance:18%
Dominance:31%
Influence:25%
Steadiness:26%

English
 C2(Advanced/Mastery)
Last Active:
2020-07-13
Member Since:
2017-06-03
SKILL SUMMARY

 I am very much welcome to the prospect of enhancing my skills as well as learning new ones. I previously worked as a Customer Service Representative/ Technical Support Specialist for Harvard Business Publishing, a non profit subsidiary of Harvard University. I was part of the customer facing, after hours support for  3 and a half years, working with phones, chats and emails simultaneously. With my work experience and my drive and passion for excellence, you can be assured that I will meet and even exceed your expectations!


WORKER SKILLS
TOP SKILLS
  • Data Entry
  • Email Management
  • Writing
  • Customer Support
  • Email Support

Office & Admin (Virtual Assistant)
SKILL RATING
  • Admin Assistant
  • Appointment Setter
  • Data Entry
  • Email Management
  • Event Planner
  • Excel
  • Personal Assistant
  • Quality Assurance
  • Research
  • Transcription
  • Travel Planning

English
SKILL RATING
  • Speaking
  • Tutoring Teaching
  • Writing

Writing
SKILL RATING
  • Creative Writing
  • Editing Proofreading
  • Technical Writing
  • Web Content Writing

Customer Service & Admin Support
EXPERIENCE

I have 2 and a half years of experience in the Customer Service filed under the esteemed Harvard Business Publishing doing chats , emails and calls simultaneously .

SKILL RATING
  • Community Forum Moderation
  • Content Moderation
  • Customer Support
  • Email Support
  • Phone Support
  • Social Media Moderation
  • Tech Support

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