A highly experienced Customer Support Associate both in business and sales with 8 years of experience and an excellent communication and problem-solving skills coupled with initiative and accuracy to provide the customer with an efficient positive experience.
I worked as a Sales Development Representative with KeepTruckin. (February 2019 - September 2019). Generated and converted leads as a possible sales prospect through outbound cold calling, reaching and delivering targets required.
Worked as a Senior Customer Service Associate with Capital One. ( July 2017 - March 2018). Handled business financial accounts specifically credit cards.
Worked as a Business Analyst for Dun and Bradstreet, a Business Credit Reporting Agency for a total of 5 years and 8 months with Convergys Philippines. (August 2011 - May 2017). Dealt with sensitive information about business credit reports with the top executives of the company.
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