Mayvel
Healthcare Operations & QA Specialist | Billing & Compliance Expert
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $5.81/hour ($1,120.00/month)
Bachelors degree
Last Active
June 3rd, 2026 (7 days ago)
Member Since
November 19th, 2025
Profile Description
Results-driven Quality Analyst and Customer Service Representative with proven expertise in the healthcare BPO industry. Skilled in call and transaction monitoring, compliance auditing, and delivering accurate, HIPAA-compliant customer support. Adept at identifying process gaps, conducting root cause analysis, and providing coaching to improve agent performance and overall quality metrics. Strong knowledge of US healthcare processes for billing and enrollment. Recognized for excellent communication skills, attention to detail, and the ability to drive high-quality customer experience while ensuring operational efficiency.
Top Skills
Customer Support » Healthcare
Experience: 2 - 5 years
Office and Administration » Quality Assurance
Experience: 1 - 2 years
Other Skills
Professional Services » Medical Services » Medical Billing
Experience: 6 months - 1 year
Professional Services » Medical Services » Dental Billing
Experience: 1 - 2 years
Basic Information
- Age
- 26
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Tests Taken
- None
- Government ID
- Sign Up with Pro Account to View
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