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Customer Service Representative

80 ID PROOF
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EXPECTED SALARY
Php 30,000.00/month
( $521 USD )
EDUCATIONAL ATTAINMENT
College Undergraduate
AVAILABILITY
30 hrs/wk
( $4.01 USD/hr )
EXPERIENCE OVERVIEW
I have more than 10 years’ experience working in a BPO company and most of it is as a Customer Service Representative. I am a skilled and experienced phone, chat and email
BASIC INFORMATION
Age:
38
Gender:
Female
Location:
Marikina City, NCR
Tests Taken:
None
Last Active:
October 1st, 2022 (yesterday)
Member Since:
May 18th, 2017
SKILL SUMMARY

Knowledgeable in CRM, Slack, Salesforce and Magento.Basic knowledge in Microsoft Office and Google Applications.Have an experience walking customers with online purchase.Handled Sales, Financial, E-commerce, Telco , B2B/B2C, and Google Ads accounts.Process customers shipping and shipment follow-up inquiry.Adheres to customer service procedures.Skilled in customer service operations.Avaya and Speak Easy Software knowledge.Excellent work ethic.Maintains confidentiality.

WORKER SKILLS
TOP SKILLS
  • Email Management
  • Excel
  • Sales Representative
  • Telemarketing
  • Customer Support
  • Phone Support

Office & Admin (Virtual Assistant)
SKILL RATING
  • Admin Assistant
  • Appointment Setter
  • Data Entry
  • Email Management
  • Event Planner
  • Excel
  • Human Resource Management
  • Personal Assistant
  • Project Coordinator
  • Quality Assurance
  • Recruitment Assistant
  • Research
  • Transcription
  • Travel Planning

English
EXPERIENCE

I have been working at a BPO company for more than 9 years now handling American and Canadian clients.

SKILL RATING
  • Speaking
  • Translation
  • Tutoring Teaching
  • Writing

Writing
SKILL RATING
  • Blogging
  • Copywriting
  • Creative Writing
  • Ebook Writing
  • Editing Proofreading
  • Ghost Writing
  • Technical Writing
  • Web Content Writing

Sales and Marketing
EXPERIENCE

I have 2 years telemarketing experience

SKILL RATING
  • Affiliate Marketing
  • Classified Ads Marketing
  • Craigslist Marketing
  • Direct Mail Marketing
  • Email Marketing
  • Facebook Marketing
  • Instagram Marketing
  • Lead Generation
  • LinkedIn Marketing
  • Mobile Marketing
  • Private Blog Network
  • Sales Representative
  • SEM
  • SEO
  • Social Media Marketing
  • Telemarketing
  • Video Marketing
  • YouTube Marketing

Advertising
EXPERIENCE

I am currently handling one of the fan pages of an artist here in the Philippines

SKILL RATING
  • Amazon Product Ads
  • Bing Ads
  • Creative advertising
  • Facebook Ads
  • Google AdWords
  • Instagram Ads
  • Media Buys
  • Other Ad Platforms
  • Scientific advertising
  • Youtube Ads

Customer Service & Admin Support
EXPERIENCE

i have more than 7 years experience as a customer service representative.

SKILL RATING
  • Customer Support
  • Phone Support
  • Social Media Moderation

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