Knowledgeable in CRM, Slack, Salesforce and Magento.Basic knowledge in Microsoft Office and Google Applications.Have an experience walking customers with online purchase.Handled Sales, Financial, E-commerce, Telco , B2B/B2C, and Google Ads accounts.Process customers shipping and shipment follow-up inquiry.Adheres to customer service procedures.Skilled in customer service operations.Avaya and Speak Easy Software knowledge.Excellent work ethic.Maintains confidentiality.
I have been working at a BPO company for more than 9 years now handling American and Canadian clients.
I have 2 years telemarketing experience
I am currently handling one of the fan pages of an artist here in the Philippines
i have more than 7 years experience as a customer service representative.
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.