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Customer Service Representative

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EXPECTED SALARY
Php 15,000.00/month
( $260 USD )
EDUCATIONAL ATTAINMENT
Bachelors Degree in Entrepreneurship
AVAILABILITY
20 hrs/wk
( $3.01 USD/hr )
EXPERIENCE OVERVIEW
4 years in Customer Service  
BASIC INFORMATION
Age:
26
Gender:
Female
Location:
Davao City, Davao Del Sur
Tests Taken:
IQ
Score:  90

DISC
Dominance:32%
Influence:7%
Steadiness:36%
Compliance:26%

English
 C2(Advanced/Mastery)
Last Active:
September 22nd, 2022 (10 days ago)
Member Since:
May 10th, 2017
SKILL SUMMARY

I am a Customer Service Representative with almost 5 years of experience resolving complex customer concerns and inquiries. Passionate with handling great customer relationships, driving brand loyalty, and exceeding customer expectations. 

I worked with US-based E-Commerce businesses that offer subscription and retailing services. I specialized in Live Chat and Email Handling and has a brief experience with Social Media Moderation. I became familiar with business tools and platforms widely used in the Customer Service Industry and these are: Zendesk, Helpscout, Shopify, Magento, and Recharge. I am a flexible worker and eager to learn new things. I know that I will be a valuable asset to your business. 

I always aim to exceed expectations and provide high-quality output. I'm a quick learner, reliable, smart, and a hard worker. I can work with a team or individually. I'm always up for challenges.

 If everything you read sounds good I look forward to helping you!

WORKER SKILLS
TOP SKILLS
  • Admin Assistant
  • Data Entry
  • Excel
  • Personal Assistant
  • Speaking
  • Writing

Office & Admin (Virtual Assistant)
SKILL RATING
  • Admin Assistant
  • Appointment Setter
  • Data Entry
  • Email Management
  • Event Planner
  • Excel
  • Human Resource Management
  • Personal Assistant
  • Project Coordinator
  • Recruitment Assistant
  • Research
  • Transcription

English
SKILL RATING
  • Speaking
  • Translation
  • Tutoring Teaching
  • Writing

Finance & Management
SKILL RATING
  • Accounting
  • Bookkeeping
  • Business Plans
  • Financial Analysis
  • Financial Forecasting
  • Financial Management

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