Norhana

Customer Service Expert and Administrative Assistant

20 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $227,275.57/hour ($40,000,500.00/month)

Bachelors degree

Last Active

May 22nd, 2017 (2524 days ago)

Member Since

April 29th, 2017

Profile Description

I worked as a Listener Care Representative for SiriusXm for 3 years, assisting U.S customers. I was also trained for HP Printers for 2 months.
I am skilled in communicating with customers over the phone. With my experience, I am able to provide e-mail, ticket, technical, and phone support to your customers. I have also acquired basic knowledge in troubleshooting issues with Windows and its relation to HP Printers, during my training we got familiarized with Adobe Photoshop, and Excel. Throughout my experience as a Customer Service Representative I have learned to be patient, attentive and positive individual. I believe that familiarizing myself with what
I am working for will provide a better result in assisting my clients.
I am always eager to learn new things and hobbies, in fact for the last three months I’ve been into blog and article writing, I also got myself familiarized with data entry and transcription in my hopes to work at home as a full time freelancer.
I am looking forward to work with you soon at your given time frame.

Top Skills

Customer Support

Customer Support » Phone Support

Office and Administration » Translation

Customer Support » Phone Support » English Speaking

Other Skills

Customer Support » Email Support

Customer Support » Technical Support

Customer Support » Social Media Moderation

Customer Support » Forum/Community Moderation

Customer Support » Content Moderation/Management

Basic Information

Age
33
Gender
Female
Website
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Address
Tests Taken
DISC
Dominance: 6
Influence: 20
Steadiness: 45
Compliance: 29
English
C2(Advanced/Mastery)
Uploaded ID
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