Virtual Assistant • Real estate -Assist with application/lease signings. Accept funds and distribute them to agents. Create Move-in
Wide experience in call center supervision of providing good customer service. Technically smart with strong experience in telephony system technology. Possess excellent coaching, motivational and leadership skills. Did interviewing and hiring experience and maintained a consultative coaching
Core competencies include:• Driving the development of high performance and superior customer service.• Creating and a team that supports client programs, service and products effectively.• Recruiting, developing/training, coaching, motivating, retaining and evaluating qualified staff.• Ensure service levels are satisfied by leading floor management and workflow distribution.• Maintaining talk/wrap time, service, data, and both customer and client satisfaction levels.
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
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