I've supported inbound calls for an American TELCO Company, where I effectively manage large amounts of incoming calls. I also handled complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution to the customers. Encoding and keep records of customer interactions, process customer accounts and file documents. Doing the extra mile to engage customer satisfactions.
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.