9001d4 88db20fdc

Tech Admin Support/Quality Assurance

99 ID PROOF
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EXPECTED SALARY
Php 30,000.00/month
( $548 USD )
EDUCATIONAL ATTAINMENT
Bachelors degree
AVAILABILITY
10 hrs/wk
( $12.68 USD/hr )
EXPERIENCE OVERVIEW
I have a 4 years of work experience in a BPO industry and 3 years virtual assistant, I worked as Senior Quality Assurance Analyst. I have played a role of a Team Lead and engaged in Analysis, Data reporting, coaching agents, developing, client reporting.
BASIC INFORMATION
Age:
31
Gender:
Male
Location:
LAPU-LAPU CITY (OPON), CEBU
Tests Taken:
English
 B2(Upper Intermediate)
Last Active:
September 29th, 2022 (65 days ago)
Member Since:
April 24th, 2017
SKILL SUMMARY

I like working together with clients from all over the world.
I speak fluent English and I am very comfortable speaking and writing it both in casual and formal settings. I am known to take initiative and be assertive when it comes to protecting my company's interests. 
Expertise includes (but not limited to): 
- Video Editing- Tech Admin Support (email/backend)- Email Support- Quality Assurance Analyst- Mobile App builder- App stores application uploader -Web designer- Lead Generation
Tools/CRM:
Adobe Premiere Pro, Zendesk, Jira, Crisp, Wix, Shopify, CoA, Mojo, Appwiz, Itunes Connect, Google Play Store, Excel sheets, Google Docs, Google Sheets, Google Drive, Dropbox, Acrobat Reader DC, Vortex.

WORKER SKILLS
TOP SKILLS
  • Community Forum Moderation
  • Content Moderation
  • Customer Support
  • Email Support
  • Phone Support
  • Social Media Moderation
  • Tech Support

Customer Service & Admin Support
EXPERIENCE

2 years experience of being Quality Assurance for sales and technical accounts. 1 year experience of being a Technical/Customer service associate

SKILL RATING
  • Community Forum Moderation
  • Content Moderation
  • Customer Support
  • Email Support
  • Phone Support
  • Social Media Moderation
  • Tech Support

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