A skilled professional with 7 years of experience in various fields. 5 years of experience in the Accounting and Bookkeeping field, 2 years as a Virtual Assistant and 6 months in Customer Support.
The tasks that I have undertaken are below:
Supply Chain, Logistics & Inventory Manager
• Quote negotiation
• Purchase orders
• Maintain supplier relationship
• Manage inventory
• Manage documents
• Schedule restocking and production
• Logistics coordination
• Product and supplier sourcing
Accounting/Bookkeeping
• Bank Reconciliation
• Accounts Payable
• Accounts Receivable
• Invoicing
• Follow up with customers for payment.
• Process payment to suppliers
• Payroll Processing
• Generate Financial Statements from accounting software (QuickBooks, Xero, Zoho Books, WaveApps and Akaunting)
Social Media Management/Moderation
• Moderate comments on each social media post
• Update company profiles on social media platforms.
• Post images or videos to each social media platform.
• Contact customers who give negative comments or feedback
• Run
• Reply to customer inquiries on Social Media (Instagram,
Virtual Assistant
• Schedule meetings for the CEO.
• Product Research using Zik Analytics and Alibaba
• Inventory Management using Microsoft Excel
• Copywriting and SEMRush
• HubSpot
• Zapier
• Slack
•
• Manage Shopify stores and Amazon
• Integration of Shopify Apps
• Maintain relationships with suppliers
• Negotiate terms and pricing
• Product Listings
• Graphic designs using Adobe Photoshop and Canva
• Social media management
• Set up Google Analytics, Console, Google Merchant Center, etc.
• Process customer requests through Shopify (Order Fulfillment, change customer order address, size, color, etc.)
• Accommodate customer inquiries using Gorgias and Zendesk
• Customer Support/Chat Support
I believe in work smart, integrity, responsibility and time management. I am always interested in building long-term professional relationships with my clients to ensure the success of each project.
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