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I’m a Software Developer with expertise in Desktop Applications used by offices
and such. Proficient with
experience in Customer Management, Logistics Tracking, and Product Research
Customer Service Officer (July 2020 - June 2021)
Mookbee Ads Sdn Bhd
Kuala Lumpur, Malaysia
Responsible for solving customer’s general inquiries, concerns
Managing customer complaints swiftly and accurately.
In charge of Logistics, Order tracking, Fulfillment, and Cancellation.
Research for potentially marketable products.
Software Developer and Maintenance (June 2016- March 2020)
Majestic Aer Philippines
In charge of software development and maintenance for Product
Responsible for troubleshooting of in-house computer system
Managing Website platform including newsletter, product, and service
Moderating professional messaging platform for company agents
Be the go-to person in addressing advanced technical inquiries from the
OOP (Java, Android)
I have 4 years of work experience in software development particular in VB.Net with MySQL Database. I have made various projects for Veterinary Clinic, Health Device and more.
I have working experience in Customer Service for an E-commerce platform that is Based in Malaysia. My primary tasks were answering general inquiries, coordinating with logistics for order tracking and handling customer complaints
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