Michelle

Customer Support Team Leader ; Webhosting Specialist

15 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $284,094.32/hour ($50,000,600.00/month)

Bachelors degree

Last Active

June 27th, 2020 (1371 days ago)

Member Since

April 1st, 2017

Profile Description

I have 9 years experience as a Technical support representative. I started as an agent and worked my way up until I become a supervisor in an IT firm.
I am very knowledgeable in web hosting, databases, FTP, and others. In addition, I am comfortable in dealing with customers and managing a team.
To be able to assist and resolve customer's concern and issues at satisfactory level, is my best expertise. I am very familiar how DNS works, how to transfer website files, email setup, troubleshooting website and email issues, and others.
I am organized, fast learner, motivated and optimistic when it comes to my job. I am also flexible, can do multitasking (call, email, chat at the same time) and I always perform at my best.
I guarantee and assure you that you will not regret your decision if you will consider me for any job.

Top Skills

SEO

Web Programming » HTML

Office and Administration » Email Management

Other Skills

Customer Support » Email Support

Customer Support » Phone Support

Office and Administration » Data Entry

Customer Support » Phone Support » English Speaking

Marketing » Marketing Analytics » Google Analytics

Customer Support

Customer Support » Technical Support

Web Programming » PHP

Web Programming » CMS » Wordpress

Web Programming » CMS » Joomla

Web Programming » CSS

Marketing » Social Media Management » Social Media Marketing

Basic Information

Age
Not Specified
Gender
Female
Website
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Address
Tests Taken
IQ
Score:  132
DISC
Dominance: 53%
Influence: 21%
Steadiness: 16%
Compliance: 10%
English
C1(Advanced)
Uploaded ID
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