Sales Admin, VA, Appointment Setting, Chat and Email Support

Overview

Looking for full-time work (8 hours/day)

at $13.00/hour ($2,288.00/month)

Bachelors degree

Last Active

April 9th, 2024 (9 days ago)

Member Since

March 29th, 2017

Profile Description

Profile Summary:
Experienced professional with over a decade of success in
sales management, now eager to apply my well-honed organizational skills in a
remote administrative, back-end, or support role. With a strong foundation in
phone sales, my organizational acumen stands out as my most significant asset
for remote work environments, where self-management and independent
productivity are key.
 
Core Competencies:
Remote Work Readiness: Equipped with a dedicated home office
setup, proficient in utilizing various digital communication tools, and
experienced in managing tasks and teams Upgrade to see actual infoanizational Mastery: Expert in streamlining remote work
processes, ensuring efficient task completion, and maintaining order in virtual
environments.
Minimal Phone Requirement Adaptation: Skilled in
communicating effectively via email, chat, and video conferencing, fitting
perfectly for roles with minimal phone call requirements.
Leadership in Virtual Settings: Proven ability in leading
and motivating teams remotely, fostering a culture of collaboration and
productivity in a virtual workspace.
Tech-Savvy: Comfortable with remote work technologies and
administrative tools, capable of quickly adapting to new software essential for
telecommuting roles.
 
Career Objective:
Aiming to secure a remote position in the administrative,
back-end, or support sector where I can leverage my exceptional organizational
skills in a digitally connected Upgrade to see actual infomitted to contributing to an
organization that values meticulous planning, efficient communication, and a
detail-oriented remote work ethic.
 
Professional Experience:
Senior Sales Manager: Successfully led a sales team doing
strategic planning, and achieving sales targets while maintaining high customer
satisfaction. For details, see Roles and Responsibilities below.
 
Additional Skills:
Proficient in remote communication and collaboration tools
(e.g., Zoom, Slack, Microsoft Teams).
Time management and self-discipline in a remote work
Upgrade to see actual infotail-oriented with a focus on accuracy and efficiency.
 
Personal Attributes:
Highly adaptable to changing digital work Upgrade to see actual infolf-motivated with a strong sense of responsibility.
Excellent remote team player with an emphasis on virtual
collaboration.
ROLES AND RESPONSIBILITIES:

1. Goals and Objectives
a. Establish sales objective for the department each month.
b. Plan, organize, direct and control sales staff to meet these KPIs
c. Use KPIs to help sales people maximize their potential
d. Beginning of month, and weekly, counsel with each salesperson to establish objectives for the month and action plan.
e. Achieve forecasted sales by following, (and of necessary, adjusting) plan of action
f. Monitor each salesperson’s daily performance and compare it with that month’s objectives
g. Review performance data to understand what is happening in the department
2. Coaching Salespeople
a. Meet daily with sales teams and individuals
b. Offer coaching insight, advice, counseling, motivation, information they need to help theUpgrade to see actual infoet their objectives
c. Maximize opportunities to meet face-to-face with the sales staff
3. Knowledge and skills
a. Make every effort to keep abreast of all best-practices, theory and data related to your industry, and to share this with sales staff
b. Advise Training and Quality Management on required and desired sales training.
4. Supervision
a. Make sure the people are doing everything they should be doing to successfully sell the services.
b. Ensure that the sales-floor operations functions smoothly.
c. Ensure that the code of conduct is known, followed, and enforced.
5. Develop the sales force
a. Help drive recruiting, hiring, and training of the people.
b. Develop the most well-trained, professional sales force possible.
6. Customer Service
a. Conductively handle (or supervise) all customer complaints related to the sales department.
7. Conduct sales meetings
a. Prepare in advance and conduct regular meetings at multiple levels.
b. Review performance, and motivate / stimulate greater efforts and achievements.
8. Maintain a Self-Development Programme
a. Strive towards professional growth
b. Work to improve sales skills, managerial skills, business skills and product knowledge..
9. Involve in Customer Follow up.
a. Supervise proper and efficient use of the database, particularly logging of activities and follow-up actions and dates.
10. Assist sales staff
a. Assist sales people in selling by stimulating the sales floor traffic
b. Motivate them to perform well
c. Assist them in the selling process whenever needed
11. Coordinate and Facilitate
a. Drive communication and cooperation processes between internal customers to ensure a smooth external customer experience.
b. Assist other departments whenever possible in all sales-related business matters.
12. Manage Incentives and Monthly Sales Promotions
a.
Efficiently utilize finances by creating an incentivized program to boost sales
b. Design an enticing monthly sales promotion to increase sales revenue