ECommerce Virtual Assistant Customer Service Dropshipping

Overview

Looking for full-time work (8 hours/day)

at $10.00/hour ($1,760.00/month)

Associates degree

Last Active

November 6th, 2023 (165 days ago)

Member Since

March 27th, 2017

Profile Description

I am a knowledgeable and self-motivated professional, organized and detail-oriented with skills at balancing and prioritizing multiple tasks to meet deadlines.
* Ecommerce / Amazon Seller Central / Inventory Management / Inventory Performance Monitoring DropShipping / Product Sourcing / Pricing / VA / Virtual Assistant / Administrative Assistant / Admin Assistant / CS / Customer Service / Airbnb / Shopify / Walmart / eBay *
Inventory Management, Inventory Performance Monitoringo Amazon, Walmart, eBay and Shopify Account Performance / Seller Level, Customer Service, CreatingListings, Variations, Manage Feedback / Reviews, Returns, Cancellations and Request, Offers, Orders.o Transferring data from one Program into Amazon as Listingo Apply Data Program Techniques and Procedureso Contact Seller Support, eBay Support, Shopify Customer Support regarding account issues, Open Cases, ResolveFBA issues, Follow up Reimbursementso Create PO, Invoices, Contact Vendors, Suppliers and Customerso Create Shipment in Amazon, Seller Chain, and other Third Partieso Optimize Listings by performing ongoing Keyword Research, Update Images, Descriptions, Features and Titleo Product Sourcing / Dropshipping and Repricing SKUs to check profit and margin.o Email monitoring - answer emails, return emails, and similar taskso Schedule meetings and manage daily calendaro Participation in the development of online marketing campaigns/social mediao Knowledgeable in using software tools like Seller Cloud, Jungle Scout, Amazon Repricer Express, Repricer Solution, RemotePC, Price Checkero Provide and track customers’ products and make sure it was delivered in a timely mUpgrade to see actual infoer.o Update customers’ information like shipping/billing address, cancel orders, and / or process refund and manage RMA using Seller Cloud.o Upload and manage listings, SKU, image in Seller Cloud- Sourcing products, extracting good brands from Price Checker 2. Then Jungle Scout to see if the brand/s can make a good profit.o Managing Airbnb guests correspondence, bookings, enquiries and reviews.o Checking brands in our database (Smart sheet, Trello) to ensure there will be no duplicates. Administrative Assistant to the Owner handling his emails. Set an appointment to his Upgrade to see actual infossage clients before the meeting/appointments. Move all messages coming into his emails to their respective folders and make sure all messages were organized.
* Real Estate *
- Experienced Real Estate Marketer/Cold Caller contacting Vacant, Expired, Foreclosure, Probate, Tax Deed, Free and Clear, and Absentee lists.- Understanding of various dialers such as Mojo Dialer, XenCall, RingCentral, CallRail, and CallTools- CRMs such as Podio, Salesforce, Zoho, and Streak, Property List Manager, PropStream for property computation and market analysis, CMA Comparable Market Analysis, KV Core, Vulcan 7, Paragon, Follow Up Boss, Sierra, and Cole Property are just a few examples.-Committed, dedicated, and considerate of everyone's time- Have the ability to facilitate and manage active communication with clients, sellers, contractors, and investors.- Ability and willingness to perform multiple tasks within a limited time frame.- Able to communicate with customers everyday to verify their Upgrade to see actual inform the CEO, Owner of all customer communications to maintain  communication between the client, assistant and agent.
* Cold Calling Expert I Research and Development I Administrative Task- Assisting staff about online course regarding Diploma of Childcare , Aged Care and Kitchen Staff- Doing cold calling to all Childcare Center- RPL ( Recognition of Prior Learning Program )- Certificates 2 3 and 4- Doing research and some admirative task
My abilities to be consistently courteous, helpful and to handle high volumes of inquiries are a deep part of my experience and personal nature. I solve problems quickly and professionally with a level head, even under pressure.