Current Employment Status:
Hired Full Time on Dec 15, 2021

Paul

Customer Service / Email & Chat / Shopify Management

99 ID PROOF
Verified
With Timeproof
contact
mark as hired

Overview

Looking for full-time work (8 hours/day)

at $6.00/hour ($1,056.00/month)

Associates degree

Last Active

March 22nd, 2024 (7 days ago)

Member Since

March 22nd, 2017

Profile Description

Customer Service Specialist

• Well versed Email and Chat Support - Zendesk, Gorgias, Helpscout, Freshdesk, Zopim Chat, etc. 
• Answered product and service inquiries and billing concerns
• Handled disputes/chargebacks
• Performed Troubleshooting
• Managed all back-end eCommerce operations, including order processing, shipping, inventory management, fulfillment, etc.

Virtual Assistant / Shopify Store Manager

• Team Lead - Managed Shopify Store
• Google Ads Management
• Craigslist Ads Management
• Product Listings (Uploaded Products in Shopify)
• Created Tags for Collections
• Updated/Created filters
• Managed/Organized the Frontend and Backend

Data Entry/Lead Research

• Expert in Excel and Google Sheets
• Copy and Paste Data from one CRM to another
• Researched Prospect/Leads that meet all the criteria for a specific project. 
• Gathered Prospect Information and contacted them through social media (Linkedin, Facebook, Instagram, etc.)

Graphics and Designs

• Canva
• Adobe Photoshop
• Basic photo and video editing skills

Communication Skills
• Excellent English writing and speaking skills

Top Skills

Customer Support

Customer Support » Email Support

Office and Administration » Email Management

Other Skills

Customer Support » Technical Support

Customer Support » Phone Support

Office and Administration » Translation

Customer Support » Phone Support » English Speaking

Marketing » Telemarketing

SEO

Customer Support » Social Media Moderation

Customer Support » Forum/Community Moderation

Customer Support » Content Moderation/Management

Office and Administration » Microsoft Excel

Marketing » Social Media Management » Social Media Marketing

Basic Information

Age
Not Specified
Gender
Male
Website
Sign Up with Pro Account to View
Address
Malolos, Bulacan
Tests Taken
IQ
Score:  104
DISC
Dominance: 28%
Influence: 27%
Steadiness: 25%
Compliance: 20%
English
C2(Advanced/Mastery)
Uploaded ID
Sign Up with Pro Account to View

“My Filipino specialist who is absolutely amazing..go get your OFS today!”

Eden Einav

SEE MORE REAL RESULTS

“They are definitely a valuable part of your business for all kinds of reasons.”

- Steven Rapposelli

Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".

It DOES NOT indicate skill level.

ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.

It's intended to help employers know who they're talking to is real, and not a fake identity.

Read More »