e4108d48f02b0 9dcd

Virtual Assistant | Administrative Support | Immigration

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EXPECTED SALARY
Php 20,000.00/month
( $379 USD )
EDUCATIONAL ATTAINMENT
Freelancing Course 2.0 by FVA Consultancy
AVAILABILITY
20 hrs/wk
( $4.38 USD/hr )
EXPERIENCE OVERVIEW
Highly trainable individual with over 8 years of combined experience in Administrative and Legal Support, Workforce Management and Customer Service. 
BASIC INFORMATION
Age:
31
Gender:
Female
Location:
Mandaue, City
Tests Taken:
IQ
Score:  124

DISC
Dominance:34%
Influence:6%
Steadiness:23%
Compliance:36%

English
 C2(Advanced/Mastery)
Last Active:
February 2nd, 2023 (yesterday)
Member Since:
March 21st, 2017
SKILL SUMMARY

ADMINISTRATIVE SUPPORT - Form, file, email and calendar management and lots of web research.
SOCIAL MEDIA MANAGEMENT - Social Media Management, Accounts Creation and Optimization, Content Planning and Creation, Scheduling and Posting Social Media Content.
REPORTS GENERATION - Excel, Pivot Tables, Daily and Intra-day Reports Generation.
BASIC GRAPHIC DESIGN/CONTENT CREATION using Canva
CUSTOMER SERVICE  - Phone and E-mail  Support.
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I am a determined and highly trainable individual with...
3 years experience as a full-time Virtual Assistant / Administrative Support Specialist
2 years in Real-time and Reports Analytics 
2 years in Customer Service Representative
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I started my career as a Customer Service Representative for a large health insurance company in the US. I was with the BPO company for 2 years assisting medical providers with benefits and claims.
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Previously, I worked as a Senior Executive for Workforce Management where I was the department's POC for payroll, spearheaded the development and execution of the Leaves Application process which managed the leave applications from over 200 Customer Service Representatives, generated and sent performance reports to both our internal management and clients in the US, trained 2 associates to manage our staffing requirements.
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Part of the job is to think and act quick, take calculated risks (as most of the decisions and advises we give have financial impact) and create timely and accurate reports. I started as an intern and my supervisors saw that I work well and offered me the position of Senior Executive.
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Currently, I work as an Administrative Support Specialist assisting immigration lawyers in Upgrade to see actual info which, I do most forms, files, email and calendar management. I also do ad hoc tasks. 
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I am committed to continuous self-improvement and always open to venture new opportunities. 
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I'm now receiving training on Social Media Management, Accounts Creation and Optimization, Content Planning and Creation, Scheduling and Posting Social Media Content and Organic Social Media Marketing to further assist my future clients. 
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I am a work in progress and I believe that with the right training and attitude towards work, I will be able to assist individuals and businesses by managing part of their tasks which will eventually free up a part of their day to spend with family, or other important matters.
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Should you need assistance, I would be more than happy to work with you and deliver great results!

WORKER SKILLS
TOP SKILLS
  • Admin Assistant
  • Data Entry
  • Email Management
  • Personal Assistant
  • Research
  • Customer Support
  • Email Support
  • Phone Support
  • Legal Services

Office & Admin (Virtual Assistant)
SKILL RATING
  • Admin Assistant
  • Data Entry
  • Email Management
  • Excel
  • Personal Assistant
  • Research
  • Transcription

English
SKILL RATING
  • Speaking

Writing
SKILL RATING
  • Web Content Writing

Sales and Marketing
SKILL RATING
  • Instagram Marketing
  • Social Media Marketing

Finance & Management
SKILL RATING
  • Accounting
  • Payroll

Customer Service & Admin Support
SKILL RATING
  • Customer Support
  • Email Support
  • Phone Support
  • Social Media Moderation

Professional Services
EXPERIENCE

I have 3 years working as a Virtual Assistant in an Immigration firm in Sydney, Australia.

SKILL RATING
  • Legal Services

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