02bc 18d89 0980dfe0d44

Data Entry and Email Support Specialist

83 ID PROOF
Timeproof:
EXPECTED SALARY
Php 25,000.00/month ( $527 USD )
20 hrs/wk ( $5.99 USD/hr )
EDUCATION
Bachelors degree
EXPERIENCE
3 years in Data Entry and Email Handling support, 8 years as a Customer Service Associate
BASIC INFORMATION
Age:
36
Gender:
Female
Tests Taken:
None
Last Active:
2020-09-13
Member Since:
2017-03-14
SKILL SUMMARY

Hello,

I hope you're well while reading this.

I've been working as a Customer Service Specialist since 2005. I've worked for big companies such as JPMorgan Chase & Co., Microsoft, Time Warner Cable, and Forbes Community.


As for my recent work history, I'm an experienced E-Commerce customer support and have worked as a personal/admin assistant of the store owner as well. I've managed a team of 4 members, answered emails in an average of 20-50 emails daily, and ensuring quality customer service support is definitely my top priority even how busy my day was. I also help in posting jobs in another job site and screen applicants and interview them.

I'm familiar with online tools that most online businesses use now such as Zendesk, Freshdesk, G Suite, Asana, Slack, Trello, Skype & Zoom.

Prior to working from home, I was a fraud specialist for JPMorgan Chase & Co for over 2 years. And I have been in the BPO/call center industry for over 10 years. Email handling, chat, customer support, data entry with a mix of admin tasks has been the kind of job that I've been doing in the past decades.

It would be my pleasure to assist you with your business and I'm here at your service!

WORKER SKILLS
TOP SKILLS
  • Admin Assistant
  • Data Entry
  • Email Management
  • Personal Assistant
  • Quality Assurance
  • Recruitment Assistant
  • Research
  • Transcription
  • Speaking
  • Translation
  • Writing
  • Customer Support
  • Email Support
  • Phone Support

Office & Admin (Virtual Assistant)
SKILL RATING
  • Admin Assistant
  • Data Entry
  • Email Management
  • Event Planner
  • Excel
  • Human Resource Management
  • Personal Assistant
  • Project Coordinator
  • Quality Assurance
  • Recruitment Assistant
  • Research
  • Transcription
  • Travel Planning

English
EXPERIENCE

I have more than 8 years experience of great customer service with clients all over the world. English has become a language that I am very comfortable speaking and in writing.

SKILL RATING
  • Speaking
  • Translation
  • Tutoring Teaching
  • Writing

Customer Service & Admin Support
EXPERIENCE

I have 8 years experience of Customer Service and a few years of Admin Support. Customer Service is what I am expert of and Admin Support what I am always comfortable and passionate in doing.

SKILL RATING
  • Customer Support
  • Email Support
  • Phone Support
  • Tech Support

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