Current Employment Status:

Hired Full Time on Jul 13, 2020

840ddb2001 090dc4 f89e8

85 ID PROOF
Timeproof:
EXPECTED SALARY
Php 35,000.00/month ( $724 USD )
40 hrs/wk ( $4.11 USD/hr )
EDUCATION
Bachelor's Degree
EXPERIENCE
Team Manager, Outbound Cold Calling, Sales, Link Building
CURRENT EMPLOYMENT STATUS
Hired Full Time on Jul 13, 2020.
BASIC INFORMATION
Age:
28
Gender:
Female
Tests Taken:
IQ
Score:  125
English
 C1(Advanced)
Last Active:
2020-07-29
Member Since:
2017-03-09
SKILL SUMMARY

I worked in the BPO industry for almost 9 years. I have become an expert in providing excellent Customer Service experience and handling escalation calls. I was trained and had experience managing a team, helping the team members, also managers achieve their goals in the company.  I worked as a Technical Support Agent and Sales Executive for a TelCo account. I also worked as a Link Builder and an Email Marketer. 

WORKER SKILLS
TOP SKILLS
  • Admin Assistant
  • Email Management
  • Speaking
  • Translation
  • Tutoring Teaching
  • Writing
  • Email Marketing
  • Sales Representative
  • SEO
  • Community Forum Moderation
  • Content Moderation
  • Customer Support
  • Email Support
  • Phone Support
  • Social Media Moderation
  • Tech Support

Office & Admin (Virtual Assistant)
SKILL RATING
  • Admin Assistant
  • Email Management

English
EXPERIENCE

I have experience in teaching English to foreigners for 3 years. 1 year in an office setting, and 2 years I spent doing part-time freelancing. I was an ESL instructor for Korean, Japanese and Vietnamese nationals. I have taught Business English and Medical English for professionals focusing on pronunciation and grammar rules for intermediate students.

SKILL RATING
  • Speaking
  • Translation
  • Tutoring Teaching
  • Writing

Marketing & Sales
EXPERIENCE

I previously worked for an outbound campaign that focuses on selling insurance. I stayed with the company for 1 year. I was also an expert with Zoho (CRM). I have worked with SEO tools such as Voila Norbert, Hunter, and Findthatemail.

SKILL RATING
  • Email Marketing
  • Sales Representative
  • SEO

Customer Service & Admin Support
EXPERIENCE

I worked for a US healthcare account (UnitedHealthCare) where I started as a health advocate and later promoted as an Assistant Manager Apprentice. I handled a team of 15, coaching and making sure they are meeting their goal per metric. I do supervisor tasks such as auditing calls and ensuring quality, creating an action plan and conducting team meetings. I have excellent customer service after working for member services, provider services and in the supervisor escalations. The experience had taught me to be a results-driven person, very keen to details, trainable, coachable, teachable, can work under pressure and flexible.

SKILL RATING
  • Community Forum Moderation
  • Content Moderation
  • Customer Support
  • Email Support
  • Phone Support
  • Social Media Moderation
  • Tech Support

Onlinejobs "ID Proof" Indicator Indicates if "they are who they say they are".

DOES NOT Indicates skill level.

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