Current Employment Status:

Hired Full Time on Jul 13, 2020

014 209de 084d9880bfc0d

85 ID PROOF
Timeproof:
EXPECTED SALARY
Php 35,000.00/month ( $742 USD )
40 hrs/wk ( $4.29 USD/hr )
EDUCATION
Bachelor's Degree
EXPERIENCE
Team Manager, Outbound Cold Calling, Sales, Link Building, Email and Chat Support, Zendesk and Shopify
CURRENT EMPLOYMENT STATUS
Hired Full Time on Jul 13, 2020.
BASIC INFORMATION
Age:
28
Gender:
Female
Tests Taken:
IQ
Score:  125
English
 C1(Advanced)
Last Active:
2020-11-06
Member Since:
2017-03-09
SKILL SUMMARY

I worked in the BPO industry for almost 9 years. I have become an expert in providing excellent Customer Service experience and handling escalation calls. I was trained and had experience managing a team, helping the team members, also managers achieve their goals in the company.  I worked as a Technical Support Agent and Sales Executive for a TelCo account. I also worked as a Link Builder and an Email Marketer. 

WORKER SKILLS
TOP SKILLS
  • Admin Assistant
  • Email Management
  • Speaking
  • Translation
  • Tutoring Teaching
  • Writing
  • Email Marketing
  • Sales Representative
  • SEO
  • Community Forum Moderation
  • Content Moderation
  • Customer Support
  • Email Support
  • Phone Support
  • Social Media Moderation
  • Tech Support

Office & Admin (Virtual Assistant)
SKILL RATING
  • Admin Assistant
  • Email Management

English
EXPERIENCE

I have experience in teaching English to foreigners for 3 years. 1 year in an office setting, and 2 years I spent doing part-time freelancing. I was an ESL instructor for Korean, Japanese and Vietnamese nationals. I have taught Business English and Medical English for professionals focusing on pronunciation and grammar rules for intermediate students.

SKILL RATING
  • Speaking
  • Translation
  • Tutoring Teaching
  • Writing

Marketing & Sales
EXPERIENCE

I previously worked for an outbound campaign that focuses on selling insurance. I stayed with the company for 1 year. I was also an expert with Zoho (CRM). I have worked with SEO tools such as Voila Norbert, Hunter, and Findthatemail.

SKILL RATING
  • Email Marketing
  • Sales Representative
  • SEO

Customer Service & Admin Support
EXPERIENCE

I worked for a US healthcare account (UnitedHealthCare) where I started as a health advocate and later promoted as an Assistant Manager Apprentice. I handled a team of 15, coaching and making sure they are meeting their goal per metric. I do supervisor tasks such as auditing calls and ensuring quality, creating an action plan and conducting team meetings. I have excellent customer service after working for member services, provider services and in the supervisor escalations. The experience had taught me to be a results-driven person, very keen to details, trainable, coachable, teachable, can work under pressure and flexible.

SKILL RATING
  • Community Forum Moderation
  • Content Moderation
  • Customer Support
  • Email Support
  • Phone Support
  • Social Media Moderation
  • Tech Support

Onlinejobs "ID Proof" Indicator Indicates if "they are who they say they are".

DOES NOT Indicates skill level.

ID Proof scores are 0 - 100 with 100 being the best. It is calculated based on dozens of data points.

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