Nichole

Virtual Assistant / Customer Service Representative

99 ID PROOF
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Overview

Looking for part-time work (5 hours/day)

at $6.00/hour ($660.00/month)

Bachelors degree

Last Active

February 25th, 2024 (33 days ago)

Member Since

March 8th, 2017

Profile Description

A  Virtual Assistant, WordPress developer, Researcher, and social media outreach marketer.

I am a Virtual Assistant that can help you and your organization be the best you can be. 

I have years of experience as a full-time Web Advisor for one of the world's largest web hosting companies based in the United States specializing in troubleshooting and website development through WordPress.
My job involves a great mix of customer and technical support through chat and email where I troubleshoot and guide clients on issues about anything on their account including website, email, or domain, especially WordPress. Time is of great essence to me as I analyze and solve problems and make sure all issues are addressed as soon as possible. I love to work independently and I can handle pressure gracefully proven by my experience in troubleshooting multiple websites and errors at a given time.

I regularly work with:
- WordPress fatal/critical errors
- WordPress theme and plugin
- Website development
- DNS record troubleshooting
- PHP troubleshooting
- SSL issues
- Content migration
- Database management

I also have years of experience in customer service where I have experience in sales, phone, email, and chat support. 

I am known as a person who makes sure everything is addressed and improvements are discussed, I am here to make sure everything is of the best quality and ensure satisfaction with the service I provide.

Top Skills

Customer Support » Phone Support » English Speaking

Office and Administration » Email Management

Website Builder » Kajabi

Experience: 1 - 2 years

Other Skills

Customer Support » Ecommerce

Office and Administration » Translation

Office and Administration » Personal Assistant

Website Builder » Wordpress » Woocommerce

Marketing » Copywriting

Marketing » Content Creation » Blogging

Marketing » Content Creation » Creative Writing

Marketing » Content Creation » Technical Writing

Human Resources

Office and Administration » Transcription

Office and Administration » Data Entry

Marketing » Social Media Management » Social Media Marketing

Basic Information

Age
Not Specified
Gender
Female
Website
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Address
Antipolo city, Rizal
Tests Taken
IQ
Score:  125
DISC
Dominance: 56
Influence: 23
Steadiness: 15
Compliance: 6
English
C2(Advanced/Mastery)
Uploaded ID
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