Experienced Content/Article Writer with Customer Service Ski

I have experience working as a content writer for a global news publisher. I also have experience writing creative and post-event articles for a well-known bank in the Philippines.

I'm an accomplished writer with 5 years of diverse experience, from creative writing, freelance journalism, and persuasive bid entries. In my current role as a writer within a universal bank's Employer Branding & Communications team, I continue to find great satisfaction in consistently securing awards for my company through the power of compelling bids.

I am well-versed in proper customer service (non-voice), as I have a previous experience working as a digital support officer for a well-known bank. I have experience in social media support, such as facebook and twitter and instagram and even google play, and also email support. I leverage my forte and expertise in creative writing to provide exceptional customer support.

I have experience in internal communications and HR writing for employees.

I use ChatGPT and generative AI regularly to finetune my work. It helps me work smarter. I also know how to use this ethically, as I have taken courses on prompt engineering.