Hannah
Virtual Assistant/Customer Service Representative/Trainer
Overview
Looking for full-time work (8 hours/day)
at $10.00/hour ($1,760.00/month)
Associates degree
Last Active
May 25th, 2023 (331 days ago)
Member Since
March 5th, 2017
Profile Description
- I have worked well with different cultures (i.e. USA, AU and UK) and is easily trained to handle different tasks.
- I work really well under pressure with minimal guidance needed. All I need is a pattern or a list of instructions then I'm good to go. In the event that these are not made available, I figure things out on my own by researching.
- Knowledgeable with Microsoft Office (Word, Excel, Outlook)
- I have worked with different tools in the past (i.e. Log Me In, Liveperson, LiveEngage, Siebel, Genesys, Xcelerated Desktop)
- I have spearheaded multiple specialized trainings for consultants handling calls/chats/email support (i.e. Advocacy, Complaints, English 101)
- Responsible for creating learning/training materials needed for the program
- Provides coaching/feedback to agents/consultants to help manage performance better
I am looking into an opportunity to find a long-term job that can help me expand my skills as I contribute what I have learned in return. I want to be part of the company's development and success.
Top Skills
E-Commerce » Inventory Management » Quality Control
Office and Administration » Transcription
Office and Administration » Data Entry
Other Skills
Marketing » Copywriting
Marketing » Content Creation » Proofreading
Customer Support » Email Support
Customer Support » Phone Support » English Speaking
Marketing » Content Creation » Creative Writing
Customer Support
Customer Support » Technical Support
Customer Support » Phone Support
Office and Administration » Translation
Marketing » Social Media Management » Social Media Marketing
Office and Administration » Email Management
Office and Administration » Travel Planning
Basic Information
- Age
- 32
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- RAMOS, TARLAC
- Tests Taken
- IQ
- Score: 104
- DISC
- Dominance: 56
- Influence: 29
- Steadiness: 8
- Compliance: 6
- English
- C2(Advanced/Mastery)
- Uploaded ID
- Sign Up with Pro Account to View
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
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