Customer Support I Virtual Assistant | Writer | Digital Marketing Specialist

Overview

Looking for part-time work (5 hours/day)

at $16.00/hour ($1,760.00/month)

Bachelors degree

Last Active

December 13th, 2023 (128 days ago)

Member Since

February 28th, 2017

Profile Description

This is what I do – I write, I’m a customer service rock star and I’m an English Teacher. But that’s enough about me! All you really want to know is what I can do for you.
If you’re looking for a high quality work from a person that has an extensive experience in customer support, can write very well and knows his way around a computer - - - then, I am the PERFECT contractor you need to work with. I have the skills – your business NEEDS.
I have a great passion for work as a Virtual Assistant and I always remain alert to learn all the newest and updated materials. I give my best to improve my skill and my work. Besides, I have a strong communicative and convincing skill to deal with any kind of consumers.
My skills include:
- Customer support (Reamaze, Zendesk, Freshdesk, FreshChat, Helpscout, Intercom, Gorgias)
- Order fulfillment (Magento2, StarShipIT, Shopify, ShipStation, BigCommerce)
- eCommerce, ebay and Amazon store management
- Web research
- Basic SEO
- Social Media Moderation
- Copywriting/Content writing
- Systems documenting (Slack, Basecamp, Google sheet, etc)
Developing a good rapport and regular communication is important to Upgrade to see actual info ensures the project is completed to the specific guidelines required. I pride myself on providing the highest quality of work, and will never complete a project until the client is 100% SATISFIED.