ONLINE HOME-BASED JOB

Overview

Looking for full-time work (8 hours/day)

at $9.00/hour ($1,584.00/month)

Bachelor of Arts Major in Political Science 

Last Active

March 29th, 2024 (21 days ago)

Member Since

February 22nd, 2017

Profile Description

I am self-driven and hardworking individual who has over a decade of experience providing professional, efficient and high-quality service to various call centers and clients. I am a fast learner and can work with little or no supervision.

Niches:
• Compliance Loan Officer 
• Payroll Technician 
• Customer Service
• Phone Support
• Admin Support
• Data Entry
• Email Support
• Technical Support
• Escalation Support

Experiences:
- Customer service representative for over a decade to various call centers in the Philippines.
- Virtual assistant and data entry for mortgage company.
- Email and customer service support for banks.
- Virtual Assistant to a mortgage company.
- Payroll Technician 

Tasks I have handled:
- Taking inbound and outbound calls.
- De-escalate and provide immediate feedback to complaints and generating reports.
- Responding to emails.
- Handling calendars, scheduling appointments, and doing basic research.
- Creating loan estimates for purchase and refinance loans.
- Managing application and responsible in gathering data for client’s information, data entry.
- Coordinate to underwriter, clients, investors and insurances until completion of all conditions.
- Calling clients to complete their required documents for the mortgage loans.
- Managing pipelines and processing of loan until approval. 
- Processes regular and supplemental monthly payroll for all employee groups
- Gathers and verifies information from departments for proper processing of payroll transactions; creates, corrects and balances payroll and a variety of reports.

Tools I am familiar with:
- Google Docs, Google Sheets, Google Calendar
-MS Teams, Whatsapp, Slack and Skype for Communications
- Instagram and Facebook
- Ring Central
- Calltools, CRM
- Zendesk and Livechat
- Avaya tools
- Floify
- Start Exact Online  (SEPA) 
- Dizzy Data 
- UB Plus 
- UB Plus Online 
- Sign Request 

I have the skills, knowledge and Upgrade to see actual infossage me if you need help, and I look forward to working with you!