Michelle

Amazon and Shopify General Virtual Assistant; Print on Demand Graphic Designer

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Overview

Looking for full-time work (8 hours/day)

at $12.00/hour ($2,112.00/month)

Bachelors degree

Last Active

July 11th, 2024 (3 days ago)

Member Since

February 21st, 2017

Profile Description

Hi! Are you looking for a virtual assistant, customer support, and/or graphic designer for your company?
Look no further.
My name is Upgrade to see actual info Upgrade to see actual info Upgrade to see actual info, a graduate of BS Information Technology. Though with this degree, I started to work on a BPO company as a Content Analyst for 2 years. My freelancing journey started on 2016 as an Admin Assistant and Account Manager for a third-party seller on Amazon (Dropshipping). After 2 years, I dUpgrade to see actual info to work from home and got hired as an Email Support, Admin Assistant, and Graphic Designer for a dropshipping company which later on became a print on demand company on Shopify. I also am well-versed in using mock-ups which landed me a five star rating in Fiverr.
I am passionate on whatever job that I may get in. I am a fast learner and I love to learn and explore new things and skills along the way.
My role includes:
- Customer Service (email and chat support) answering emails from customers regarding their issues and concerns of their orders.
- Returns/Refund/Replacement process
- Order Fulfillment
- Shipping
- Removing Negative Feedback's from customers
- Product Research and Listing from other sources (Amazon and Shopify)
- Design Print on Demand products using Adobe Photoshop
- Use mockups, create ad creatives, and social media posts
Tools and Applications used:
- Page Manager
- Canva
- Adobe Photoshop
- Dropified
- Zoho
- Ecom Solutions
- Google Spreadsheets
- Google Drive
- Asana
- CommerceHQ
- DS Amazon Quickview
- PrimeAway

Top Skills

Customer Support

Customer Support » Email Support

Office and Administration » Personal Assistant

Other Skills

E-Commerce » Shopify

Design » Adobe » Photoshop

Customer Support » Ecommerce

Customer Support » Phone Support » English Speaking

SEO » Content Management

E-Commerce » Inventory Management » Quality Control

Design » Adobe » Illustrator

Web Programming » PHP

Web Programming » HTML

Design » Print Design

Design » T-Shirt Design

Office and Administration » Email Management

Basic Information

Age
32
Gender
Female
Website
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Address
Dumaguete, Negros Oriental
Tests Taken
IQ
Score:  98
DISC
Dominance: 47%
Influence: 21%
Steadiness: 24%
Compliance: 7%
English
C1(Advanced)
Uploaded ID
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