Joana

Property Manager | Airbnb Team Lead |CSR

99 ID PROOF
Verified
With Timeproof
contact
mark as hired

Overview

Looking for full-time work (8 hours/day)

at $8.00/hour ($1,408.00/month)

Not Specified

Last Active

March 25th, 2024 (4 days ago)

Member Since

February 17th, 2017

Profile Description

I was with the BPO industry for over 7 years and handled different international accounts in customer service.
I worked with Airbnb as a Case Manager/Subject Matter Expert/Team Lead
Experienced Property Manager and Co-host handling multiple properties across different platforms.

-Responding to guest's messages (calls/texts/emails)
-Assisting guests with any issues during their stay
-Creating a house manual
-Handles resolution complaints
-Handles review disputes
-Completes guest reviews and responses
-File resolution claims
-Listing a property

-Hospitable
-Hostaway
-Guesty
-Hostfully
-Breezeway
-Pricelabs
-Superhog
-Ring Central
-Openphones
-Slack
-Teams
-Lock Apps (August, Yale, Schlage, etc.)
-Monday
-Asana
-Notion

Top Skills

Customer Support

Customer Support » Phone Support

Office and Administration » Translation

Customer Support » Phone Support » English Speaking

Other Skills

Customer Support » Email Support

Customer Support » Technical Support

Office and Administration » Data Entry

Basic Information

Age
Not Specified
Gender
Female
Website
Sign Up with Pro Account to View
Address
Caloocan CIty
Tests Taken
IQ
Score:  115
DISC
Dominance: 45%
Influence: 31%
Steadiness: 15%
Compliance: 11%
English
C2(Advanced/Mastery)
Uploaded ID
Sign Up with Pro Account to View

“I can't be happier!”

Brian McAlister

SEE MORE REAL RESULTS

“I started getting some peace of mind and some traction!”

- Aaron Hall

Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".

It DOES NOT indicate skill level.

ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.

It's intended to help employers know who they're talking to is real, and not a fake identity.

Read More »